ServiceNow Admin/Developer

Responsibilities

Maintain the overall health of the ServiceNow environment. This includes monitoring supporting architecture, overseeing license usage, troubleshooting, and resolving issues Contribute to design discussions and decisions to ensure we are creating the best solutions Develop scalable solutions in ServiceNow, using standard methodologies/patterns to address prioritized IT as well business needs Proactively monitors supported (existing) business processes and / or functionality and seeks continual process improvement in accordance with, but not limited to ITIL best practices, to meet IT and business needs Actively participate in training the team on new functionality to reduce siloed expertise and increase cross-functionality Mentor/guide the team on standards and design practices and help ensure compliance with those standards and practices Actively advise the business on maximizing the value of ServiceNow for the business
What you bring

Bachelors/HBO level education, preferably in Computer Science 1+ years of ServiceNow System Administration / Development experience Certified ServiceNow Administrator (Implementation Specialist Certification a plus) Experience with ITSM processes and implementing ServiceNow processes and functions Familiarity with Agile (Scrum) and Waterfall methodologies Experience with and developing with web technologies (XML, HTML, Angular JS, Web Services, JavaScript etc.) Experience in one or more of the following: REST API integrations, custom application development, Workflows, Flows Fluency in English, both spoken and written
What we offer

An international working environment, fueled by respect and a healthy work-life balance tailored to the business and team member’s needs 27 paid vacation days (based on fulltime contract) with option to purchase five additional days Optional hybrid model, including home office equipment and a working from home allowance Commuting allowance of €0,23/km or an NS Business card subscription A wide variety of internal trainings and development possibilities and a tuition program for external trainings The opportunity to pro-actively work on your vitality and fitness State-of-the-art facilities, including green areas, in-house restaurant and gym Additional benefits, such as:Attractive pension scheme (your contribution at 4%, ours at 12%)€50 net monthly health insurance contributionTwo (paid) days per year dedicated to volunteering activitiesSeveral fun company events and meaningful initiatives organized throughout the yearA hybrid workplace, where you can work partially from home (except for operational vacancies)

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