Control tower Supervisor.
2 maanden geleden
Essential Job Functions
Leads, directs and manages operations for Tier 1 account to ensure that the operations staff executes service agreements at or above the client's standards. Maximize profitability through superior service, effective and prompt communications, and follow-up on all pending matters. Manages the day-to-day communication between haulier & final delivery sites across EMEA. Plan and monitor daily staffing schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives. Ensure all KPIs are addressed & monitored daily. Manage revenue and expenses to budget constraints. Trains, develops and motivates employees to peak performance and growth in their knowledge and responsibilities. Other duties as assigned.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
Talking, hearing, and using hands to operate a computer keyboard, mouse and other computer components. Sitting for extended periods of time Vision abilities required by this job include close vision and the ability to adjust focus. Walking within the warehouse and inspecting freightOther Skills & Abilities
Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications. Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both clients and internal personnel. The ability to work in a fast-paced environment. Maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.Education & Experience
High school diploma or GED Required; bachelor’s degree preferred. Minimum seven years related experience required. Minimum six years industry experience required. Minimum five years supervisory experience required.The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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