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Here at Robin, we're passionate and dynamic; driven and forward-thinking. As an official Great Place to Work, we empower and inspire people to do their best work on their own terms. Do you have what it takes to be our IT Engineer? Read on if it's a yes
In this role, you'll be the go-to expert for a specific IT domain, ensuring end users' needs are met, resolving incidents, and providing technical support. You'll coordinate system maintenance and collaborate with IT teams to address complex technical issues, all while deploying equipment and maintaining our knowledge base. As our company continues to grow, this role offers the potential for your own professional growth and development.
Responsibilities
Provide support, and fix problems to meet end user ‘s needs;
Become an expert for a certain product and area of IT, such as: cloud products, servers, business systems, or infrastructure;
Coordinate system maintenance, changes and IT requirements with the business side;
Ensuring incidents and service requests are resolved against to keep our people going;
Provide technical support to global users;
Install, configure, and upgrade software and hardware components for end-users;
Maintain knowledge base articles;
Work with the IT teams to resolve complex technical issues;
Equipment deployment and software installation.
You’ve got 3 to 5 years of experience in a similar role;
You have knowledge of Linux and/or windows support;
You are independent and a good communicator, as you will be working closely with other teams;
Proactive attitude, able to accept the mission and execute it independently, strong sense of ownership;
You speak fluent English;
You live in the Netherlands within traveling distance to The Hague.
Additionally, depending on the role and its responsibilities we may request a certificate of conduct (VOG) before or during the employment period. We appreciate your understanding and cooperation in this matter.N.B. All applicants, we realize that this is quite the list and people come with various levels of experience. Don't be afraid to apply even if you feel you don't meet every desired skill. Our mission is a journey and there's plenty to learn on the way
But of course, you should identify with our core values: trust, responsibility & transparency.
What's in for you
Working for a certified company;
Opportunities to develop your skills even further through training and certifications;
High quality laptop, monitor, work phone, noise canceling headphones, and any other equipment necessary for your role;
An international team of 30+ nationalities, full of high performance colleagues you can exchange experiences with and learn from. As well as having a lot of fun in our social events and Friday drinks
Benefits like: Pension scheme, 25 vacation days (with possibility of buying more), collective health insurance, and a yearly profit sharing bonus
Robin is a technology leader in tracking and classification of small objects. Our mission is to increase the safety of people and wildlife by preventing bird strikes in aviation, reducing the environmental impact of wind farms, and protecting humans and critical infrastructure against drones. We achieve this by combining purpose-built radars with unique software algorithms. This powerful combination allows us to provide actionable information that empowers users to prevent serious incidents.
We’re growing. Fast. In fact, we are one of the Top 250 Scaleups in the Netherlands. But despite this growth, we stay true to our core values of trust, transparency and responsibility. At Robin, our accomplishments rely on our remarkable team of dedicated professionals who bring passion to their work every day.
Looking for a new adventure? Hit apply and join us
