SDR Director

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Please submit your resume in English. To learn more about our team and office culture in the Netherlands, visit the following links. 
Careers Page: 
Glassdoor:
LinkedIn:

The International SDR Director is responsible for managing a team of Sales Development Representatives based in the Netherlands, United States and Singapore. The team’s goal is to accelerate the sales cycle beginning with prospecting and qualifying of leads and prospecting/qualifying companies and contacts . This role will ensure that their teams are executing best practices of prospecting, lead qualifying and account mapping with the goal of providing leads that produce opportunities for the sales teams. In addition, this role will collaborate with the marketing team on strategic initiatives that will best generate quality leads to the SDR teams. 

Responsibilities:

Oversee the followup and qualifying of leads by SDRsCollaborate with Marketing and provide feedback on quality and quantity of leads the team is receivingWork with the Sales Directors and VPs to ensure all processes and passing of leads between teams is frictionless and beneficial to the sales cycleAlign team goals with expectations of VPO, Global Sales DevelopmentDraft new material for emails to be sent to prospective customers used to garner interest in our productsMonitor and respond accordingly to the What’s Working emailsMaintain a spreadsheet with teams passes and other relevant detailsMaintain and analyze sub-statistics in order to obtain pass goals for SDRsIdentify areas of improvement for the SDR team, and coach those employees in need when appropriate.Be an expert on prospecting and other key elements that are necessary to be a top performerMeet and/or exceed individual goals to contribute to the team’s successExemplify the values and mission of the CompanyHandle day to day needs and requests for their SDR teamEnsure the team is leveraging a sales tool to discover new leadsTag in on calls with team members, as necessaryIdentify points in processes and procedures that need to be revamped or tweaked to provide greater team efficiencyServe as a mentor and leader of prospecting best practicesBe up to date and fluent on KnowBe4 policy and procedure in regards to prospecting and ensure it is in useProvide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight

Minimum Qualifications:

Minimum 2 years of team management experienceExperience in SalesFamiliarity with standard concepts, practices and procedures within the IT Security FieldExperience with Salesforce CRMExperience with Gmail and Google DocsExperience with MS OfficeLeadership skills requiredMastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycleStrong coaching and mentoring skillsStrong verbal and written communicationsExcellent time management and organization skills

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit .

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

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