Solution Engineer
4 weken geleden
This position is for a Senior System with at least 6 years of experience in the server and solutions industry on the front end supporting customers. Must possess both technical and account management skill set.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):
Build and maintain relationships with direct customers on technical side Conceptualize with FAEs to provide the best solutions to customers from hardware to software stack Maintain a deep understanding of the Supermicro product from a technical perspective Partner with clients to understand and develop customized engineering solutions per their usability requirements. Participate in design review meetings with product and engineering teams to provide feedback and insight on upcoming product plans Guide the design and deployment of Supermicro systems that impact multiple functional areas of a customer’s organization Drive product innovation by communicating customer needs and product feedback to Product Management, Engineering, Marketing and Sales Communicate to clients and internal partners to drive success of partnerships and guide product enhancements. Create technical content to show customers how to implement specific use cases or best practices for new technologies. Solve client problems using a variety of analytical and technical tools including developing innovative solutions, troubleshooting client-side code, and analyzing results
Qualifications:
BS degree in related engineer majors (EE, CS, EECS, CE) preferred 6 years of experience as engineer working in related fields preferred Solid HW system design and diagnostics skills, as well as a good understand of how BIOS, IPMI and drivers and application loads can cause system issues Highly skilled in Linux and Hypervisor (ESXi) utilization (Python is a plus) Knowledge of current IT solutions specifically in the server business industry Articulate written and verbal skills
Salary Range
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