Vacatures customer operations support in Amsterdam

Als Operations Support Engineer ben jij het technische aanspreekpunt voor de werkplaatsen van metro of tram in Amsterdam. Je lost storingen op, past werkbeschrijvingen aan en ondersteunt collega’s praktisch bij complexe defecten. Je werkt nauw samen met maintenance engineers en bewaakt de uitvoering van de PQI-methodiek. Je voert kwaliteitsinspecties uit,...

Als Operations Support Engineer ben jij het technische aanspreekpunt voor de werkplaatsen van metro of tram in Amsterdam. Je lost storingen op, past werkbeschrijvingen aan en ondersteunt collega’s praktisch bij complexe defecten. Je werkt nauw samen met maintenance engineers en bewaakt de uitvoering van de PQI-methodiek. Je voert kwaliteitsinspecties uit,...

Wil jij klanten écht helpen met slimme antwoorden, maar heb je geen zin in een callcenter? Bij Pricewise in Amsterdam werk je met de nieuwste AI-tools om vragen over energie en telecom snel te beantwoorden. Je krijgt een goed salaris van € 16 per uur en werkt in een gezellig, internationaal team. Iets voor jou? Lees dan snel verder! wat bieden wij jou -...

Assist customers from various international markets through phone, email, live chat, and messaging platforms.Offer tailored recommendations and support to help customers make informed purchasing decisions.Handle inquiries related to orders, shipments, exchanges, and returns with accuracy and attention to detail.Maintain clear records of customer interactions...

The role and the team As a Head of Customer Support (all genders), you'll turn our Support function into an AI-first, automation-driven team that gives customers fast, accurate and caring help at scale. You'll own the vision, the roadmap and the results, from tNPS to SLA adherence. You'll work closely with Product, Engineering, Customer Success and other...

Customer Support Specialist Amsterdam, reference 2026-01117 Job description Assist customers from various international markets through phone, email, live chat, and messaging platforms.Offer tailored recommendations and support to help customers make informed purchasing decisions.Handle inquiries related to orders, shipments, exchanges, and returns with...

OverviewWe are seeking a Customer Support Manager to oversee complaint handling, customer communications, and conduct monitoring. The role ensures fair customer treatment and transparent communication practices, supporting consumer protection expectations under Markets in Crypto-Assets Regulation and the supervisory mandate of Autoriteit Financiële...

Manager Operations Support Als Manager Operations Support verbind je strategie met de dagelijkse praktijk. Je geeft richting aan KAM, facilitair management, praktijktraining en transities en zorgt dat mensen, processen en kwaliteit optimaal samenkomen. Met jouw strategische blik, leiderschap en organisatiesensitiviteit professionaliseer je de operatie,...

Een groeiend platform, data die omgezet moet worden in actie en een klantreis die vraagt om schaalbare uitbreiding. Deze B2B SaaS-speler bouwt de Intelligence Layer voor multisite organisaties en verwerkt gigantische hoeveelheden gegevens voor de Benelux. Wil jij als strategische én operationele aanvoerder de volledige post‑sales motor naar een hoger...

Are you an experienced IT Service Manager who knows how to bring together technology, risk, contracts and stakeholders in a complex banking environment? We are looking for a Senior IT Service Manager to join a large international financial organisation in Amsterdam. You will coordinate service management activities across multiple technology domains, helping...

At Effectory, we are building a scalable, data-driven Customer Support Engineering organization. As Team Lead, you will lead the team, improve support processes and tooling, and help deliver a high-quality support experience for customers and colleagues. You will combine people leadership with operational management and continuous improvement. Your focus...

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to...

THIS IS YOUR JOB At Effectory, we are building a scalable, data-driven Customer Support Engineering organization. As Team Lead, you will lead the team, improve support processes and tooling, and help deliver a high-quality support experience for customers and colleagues. THIS IS YOUR JOB At Effectory, we are building a scalable, data-driven Customer Support...

As Product Manager for Customer Operations, you will own the strategy, reliability, and evolution of our customer service technology stack. This includes Salesforce as our core CRM, automation and self-service platforms, and telephony systems. Your primary responsibility is ensuring that these systems are robust, reliable, and scalable to support global...

Overview Coda is a global growth engine for commerce. We bring together powerful capabilities that connect people, digital products, and payments through our suite of trusted digital monetization and distribution solutions. We recently acquired Recharge, Europe’s leading prepaid payments and digital gift card business, bringing both companies together into...

pDo you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? bYou’ve come to the right place. /b /p h3YOUR IMPACT /h3 pYou will work on client engagements in the same way as any other McKinsey consultant as a consultant in...

Fluent Dutch (C2 level, spoken and written) is required Onze missie Attendi staat voor het hebben van oprechte aandacht voor een ander, de kern van goede zorg. Zorg draait om het opbouwen van een relatie met een cliënt. Juist dat menselijke contact maakt zorg waardevol en een prachtig vak. Toch komt er steeds vaker iets tussen hen in te staan: schermen....

Customer Success Operations Manager - Planhat Corsearch – Amsterdam, North Holland, Netherlands At Corsearch, we are dedicated to creating a world where consumers can trust the choices they make. As a global leader in Trademark and Brand Protection, we partner with businesses to safeguard their most valuable assets in an increasingly complex digital...

As Product Manager for Customer Operations, you will own the strategy, reliability, and evolution of our customer service technology stack. This includes Salesforce as our core CRM, automation and self-service platforms, and telephony systems. Your primary responsibility is ensuring that these systems are robust, reliable, and scalable to support global...

Are you a people‑centric leader who thrives in a fast‑paced, premium environment?We are seeking an Operations & Customer Experience Manager to elevate daily operations and lead a high‑performance team in one of Amsterdam’s most customer‑facing settings.This is your chance to shape an exceptional experience for international customers while driving...