manager customer support

Overview As Manager, Customer Support Technology, you lead a multidisciplinary team responsible for the systems powering Customer Support. You shape the tech stack beyond Salesforce Service Cloud, including telephony, messaging, WFM, and QA tooling, and partner to integrate AI capabilities like the FIN AI Support agent. You drive the technology roadmap,...

Overview In deze rol leid je een team van circa 15 medewerkers met klantgerichtheid als centrale drijfveer en zet je processen en systemen in voor een betrouwbare dienstverlening. Je vertaalt klantbehoeften naar concrete verbeteringen en stimuleert samenwerking en teamontwikkeling in een internationale context. Je realiseert...

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to...

Optics11 in Amsterdam seeks a Program Manager to establish Integrated Logistics Support (ILS) and Customer Support within the PMO, creating the processes, tools and capabilities to support products through delivery, commissioning, maintenance and end of life.Initially the role combines program leadership with direct execution; as demand grows, you will...

h3About Nearfield Instruments /h3 pNearfield Instruments develops advanced metrology solutions for the semiconductor industry. Our technology helps the world's leading chipmakers measure and control increasingly complex manufacturing processes, enabling the next generation of semiconductor innovation. /p pFounded in 2016, we have grown from an ambitious...

h3The Partnership for Supply Chain Management Job Description /h3 pTITLE: Programme Manager Non-grant /p pREPORTS TO: Senior Procurement Client Services Manager /p pLOCATION: Project Management Office, Woerden, NL (PMO-NL) /p pSTATUS: Full-time /p h3Organization description /h3 pThe Partnership for Supply Chain Management (PFSCM) focuses on strengthening and...

pHead of Sales - Pexip Engage /p pAt Pexip, we’re a small, globally diverse team united by a passion for building products that power meaningful, human conversations. Pexip Engage is our fastest-growing business — helping banks, insurers and public sector organisations turn everyday customer interactions into moments that build trust and loyalty. If...

Establish and develop Integrated Logistics Support (ILS) and Customer Support within the Project Management Office (PMO) of Optics11. The Program Manager will create the processes, tools and organizational capabilities needed to support products throughout their operational life, from delivery and commissioning to maintenance, upgrades and end of...

About Nearfield Instruments Nearfield Instruments develops advanced metrology solutions for the semiconductor industry. Our technology helps the world's leading chipmakers measure and control increasingly complex manufacturing processes, enabling the next generation of semiconductor innovation. Founded in 2016, we have grown from an ambitious start-up into a...

Establish and develop Integrated Logistics Support (ILS) and Customer Support within the Project Management Office (PMO) of Optics11. The Program Manager will create the processes, tools and organizational capabilities needed to support products throughout their operational life, from delivery and commissioning to maintenance, upgrades and end of...

pHeb jij ervaring met het aansturen van een team binnen een warehouse en weet je wat nodig is om een logistieke operatie veilig en efficiënt te laten verlopen? Dan kan dit een interessante volgende stap zijn. /ppVoor een internationale organisatie zoeken wij een bTeam Lead Warehouse /b. Vanuit het warehouse worden projectmaterialen en verbruiksartikelen...

ppAs a bCustomer Support Manager /b in bLelystad /b, you'll play a key role in the successful implementation and launch of Arvato’s newest bTech /b location. You’ll lead, coach and support the Customer Support and Transport team while building strong relationships with the customer and driving continuous improvements across the operation. /p pAt Arvato,...

ulliRotterdam, NL and in Thessaloniki, Greece or working remotely /li /ulGeneralpThe strongSales Manager - oilgas /strong is a professional who can grow Mr. Marine’s business by offering our range of products and services to the assigned customer base. With their experience in the maritime industry, the Sales Manager - oilgas is able to foresee and seize...

brpAt PepsiCo, we’re more than just iconic brands — we’re a team of 2,000+ passionate people across 11 countries, working together to deliver great-tasting products that consumers enjoy every day.With over 70 years in the region, we operate from 7 key locations — including 4 headquarters and 4 production sites — and offer a portfolio of 16 brands,...

ulliRotterdam, NL and in Thessaloniki, Greece or working remotely /li /ulGeneralpThe strongSales Manager - oilgas /strong is a professional who can grow Mr. Marine’s business by offering our range of products and services to the assigned customer base. With their experience in the maritime industry, the Sales Manager - oilgas is able to foresee and seize...

pOwn the support experience for HireWorklin_ users worldwide. liliHandle complex cases: payment disputes, account escalations, fraud reports, and contract disagreements between clients and freelancers. /liliHire, train, and mentor support team members as the team scales. /li /ulh3Requirements /h3ulli3+ years of customer support or success experience, ideally...

ppAs a bCustomer Support Manager /b in bLelystad /b, you'll play a key role in the successful implementation and launch of Arvato’s newest bTech /b location. You’ll lead, coach and support the Customer Support and Transport team while building strong relationships with the customer and driving continuous improvements across the operation. /p pAt Arvato,...

pstrongJij laat service en Teamgroei samenkomen /strong /ppBen jij een teamleider met een passie voor klantbeleving én een scherp oog voor verbetering? /strong /ppDan ben jij misschien wel onze nieuwe Customer Support Manager. /ppAls strongCustomer Support Manager /strong ben jij het kloppend hart van onze klantenservice. ppOndertussen bouw jij aan een...

Overview In deze rol ben je het eerste aanspreekpunt voor klanten en draag je zorg voor tijdige afhandeling van meldingen en serviceverzoeken. Je plant afspraken voor servicemonteurs, bewaakt voortgang en verwerkt administratieve data. Je onderhoudt contact met klanten en collega's om een hoog niveau van dienstverlening te leveren. Je werkt nauw samen...

Wat ga je precies doen Als Customer Support Medewerker ben jij het eerste aanspreekpunt voor klanten die vragen hebben of ergens tegenaan lopen. Dat kan gaan om een technische storing, een vraag over een applicatie of een probleem waarbij iemand even hulp nodig heeft. Jij luistert naar het verhaal, vraagt door en zoekt samen met de klant naar een passende...