Training Support Specialist

1 week geleden

Hoofddorp, Nederland BYD Europe Voltijd

Mainly responsible for supporting the training department in the communication, coordination, supervision and implementation of various operations, feedback and programed development work, for the normal operation of the European after-sales training business to provide a strong guarantee. Main responsibilities:

  • Serving in the daily work of training material development: including contacting with the training related personnel of the dealership shops in the European market and the implementation of the follow-up training management in the European market.
  • Manage the training and other project management of courses involving local suppliers in Europe.
  • Participate in the management of training-related personnel (communication/coordination/support and assistance).
  • Administrative support, management of materials and equipment for the European training center.
  • Documentation and information gathering and organizing minutes of meetings etc.
  • Assist in the development of the lists of training requirements and training plan.
  • Develop training handover guidelines, design training quality feedback and training reports.
  • Research and analysis of business needs, identification of after-sales training objectives and after-sales training needs.
  • Collect and collate feedback from the dealer end on training improvement needs and record them as training system/content/mode optimization and enhancement.
  • Compile information to summarize and report on the status of the project.
  • Other work arranged by the leader.

    Qualification and requirements:

    • Bachelor's degree or above. Engineering education background or relevant working experience will be considered a plus.
    • Good at activity organization. Management skills will be a plus.
    • Fluent communication in English. Chinese and other European languages will be considered a plus.
    • Adaptable to international working environment.
    • Team player, good communication and coordination skills.

      We offer:

      • Performance and experience-based competitive remuneration, pension plan.
      • 25 holidays + option to purchase 5 extra holidays.
      • Commuting allowance.
      • Department & company-wide teambuilding events.
      • An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy.

        Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏

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