Services Product Manager, Spares

3 dagen geleden

Remote, Nederland ThermoFisher Scientific Voltijd

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

This role will drive Spare Parts growth across CAD businesses by crafting the Spare Parts packages, value proposition and commercial infrastructure needed to deliver services success globally. With the high share of Spare Parts revenue in the overall business, this role is a key enabler of profitable growth of CAD Services. Analyzing market and choosing the right Go-To-Market approach, including eCommerce, will be critical to growing the business.

This role is focused on incremental growth initiatives and driving profitability impacting the way we sell Spare Parts both at equipment Point-Of-Sale and in the aftermarket space.

In order to be successful, this function will work closely with the Product Managers, Technical Support, BU Services Leadership, Services Marketing and Market Development.

Focus and Responsibilities:

  • Develop & launch new Spare Parts packages using a disciplined project management approach.

  • Own and maintain Spare Parts portfolio, pricing strategy and sales enablement tools.

  • Design and implement Go-To-Market strategies, including eCommerce channel in selected markets.

  • Own Annual Price Roll process for Spare Parts globally and collaborate with local teams to deploy in ERPs.

  • Collaborate with Commercial and Service Sales organizations to drive business growth through trainings, tools development and key initiatives.

  • Lead execution of planned programs by using internal marketing communications.

  • Drive initiatives with Market Development team to increase lead generation.

  • Analyze market data and campaign results to achieve a desired return on investment, fine tuning tactics as indicated by market results.

Education

Required: Bachelor degree

Preferred: Master degree or MBA

Experience

Required:

  • Minimum 3 years of services marketing experience with exposure to Spare Parts and Pricing.

Preferred:

  • Managing service offering design and launch.

  • Managing virtual teams. International experience is a plus.

  • Experience in eCommerce is a plus.

Knowledge, Skills, Abilities

  • Proven track record of growing a business.

  • Very strong analytical skills.

  • Technical affinity to enable efficient interactions with Product experts.

  • Ability to balance strategy with tactics.

  • Challenge the status quo and establish new processes to improve efficiency.

  • Motivated, focused, and self-directed.

  • Demonstrating high level of ownership and drive for success.

  • Collaborative with strong stakeholder management skills to operate in a highly matrixed organization.

  • Well organized, with strong time management and project management skills. Ability to effectively lead projects and initiatives with cross-functional teams.

  • Ability to grasp and translate technical capabilities into customer benefits.

  • Attention to detail and an eye for quality.

  • Digital literacy including MS Word, MS Outlook, MS Excel, MS PowerPoint, and Salesforce.com.

  • Willing and able to travel domestically and internationally, up to 20 percent or more as the need arises.

  • Excellent interpersonal communications, teamwork, and cross-cultural skills.

  • A demonstrated passion for marketing excellence.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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