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Are you an experienced Project Manager with a passion for delivering high-quality ServiceNow solutions?
Our client, a rapidly growing Elite ServiceNow Partner, is seeking a ServiceNow Project Manager to lead the planning, execution, and delivery of ServiceNow projects. This role is crucial for ensuring projects are completed on time, within scope, and in line with client expectations.
They are the Go to for GRC/IRM/SecOps implementations across the UK & EU supporting numerous medium to enterprise clients within the Financial Services & Public Sector industries.
The team embodies core values of Quality, Leadership, Innovation, and Professionalism where you will receive support & mentorship where needed from day They are a remote-friendly organisation with headquarters in Amsterdam and hubs in London and Portugal.
Key Responsibilities:
- Develop and manage project plans, schedules, and budgets to align with client objectives and ServiceNow capabilities.
- Coordinate project activities, track progress, and adapt plans to ensure successful delivery while overseeing risk and change management.
- Serve as the primary point of contact for clients, fostering strong relationships and understanding their business needs.
- Lead and manage diverse teams, including client, vendor, and internal stakeholders, to deliver high-quality outcomes.
- Ensure compliance with Statements of Work (SOW) and manage change order processes.
- Provide ongoing post-implementation support to ensure successful adoption and client satisfaction.
- Continuously assess and mitigate project risks to ensure smooth delivery.
- Mentor and coach team members, fostering a collaborative and high-performing environment.
What they are looking for:
- Proven experience in project management, with a strong focus on Agile delivery and ServiceNow implementations.
- Certified SCRUM Master, with additional qualifications such as PRINCE2 or PMP preferred.
- Experience delivering ServiceNow solutions, ideally with CSA certification and familiarity with the Now Create methodology.
- Understanding of ServiceNow GRC/IRM/SecOps module implementations
- Fluency in both English and Dutch, with excellent communication skills in both languages.
- Strong client-facing experience, with the ability to manage multiple projects and deliver high-quality results.
- Excellent problem-solving and organisational skills, with a proactive approach to project delivery and risk management.
What They Offer:
- Up to €85,000 Dependant on experience
- An opportunity to make an impact in a scale-up environment, accelerate your career, and gain more expertise with the ServiceNow platform in the areas of data privacy, risk, compliance, and security.
- A supportive environment and the necessary training to succeed in your role and develop your career.
- Hybrid working model - 1-2 days a week in their Amsterdam Office
- A competitive financial package, including a company pension, healthcare (country dependent), a remote working allowance, and office equipment allowance.
- 25 days of holiday, a day off for your birthday, pet leave, personal day leave, and flexible annual leave options.
- A highly international, entrepreneurial, agile, and low bureaucracy working environment.
- An environment that focuses on achievements, productivity, effective collaboration, wellbeing, and the need for a healthy work-life balance.
- Opportunity to learn from the best in the industry and work on the number one cloud platform, ServiceNow.
