Deal Desk Manager
6 maanden geleden
**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
- Be the trusted advisor & extended member of the sales team, collaborating on pricing, product, and commercial terms for non-standard transactions
- Ensures sales and negotiation offers & strategies adhere to established discounting, legal and revenue guidelines, policies and standards
- Collaborate with Customers and ServiceNow teams to identify mutually acceptable commercial options to facilitate deal closure
- Acts as an advisor on advanced deal structuring methods
- Supports deal structuring efforts for critical client engagements, which can include client facing negotiation
- Supports negotiations of complex deal financial structure, terms and conditions that affect revenue, legal, operations, discounts etc that are necessary to close strategic agreements with customers.
- Partners with key functions to deliver outcomes aligned to client expectations and internal requirements (e.g. revenue, legal etc ) in multiple timezones
- Increases the competency of account teams by enabling them on deal structuring and negotiation skills
- Trains, Mentor and enable Field Sales team, Sales Operations Specialists on deal structuring principles, pricing and packaging
**Qualifications**
- 5+ years of experience in a finance, deal desk, contracts, sales operations, or revenue role; Software / SaaS experience required
- Experience in an international sales organization supporting a Sales team for a US/European HQ company.
- 5+ years of experience in a strategic contract negotiation roles, ideally including negotiation of complex strategic IT contracts in a SaaS environment
- Demonstrated success with complex commercial and legal negotiations working with procurement, legal, and business teams - Ideally with experience in face-to-face negotiation of IT contracts on behalf of large customers
- Experience in ensuring transactions comply with revenue recognition and business operational policies that meet company's margins and revenue growth goals
- Proven record in providing deal construct guidance to Sales & Sales Management, leveraging knowledge and experience from multiple products and packaging
- Strong business / commercial acumen with excellent communication skills - verbal and written coupled with the ability of developing and maintaining trusted relationships with Sales teams
- Self-motivated and able to work under pressure; dependable with deliverables and deadlines, able to multi-task
- BS, Finance or MBA, Business Administration;
- Proven understanding of the sales process and the ability to navigate and progress long, complex sales cycles
- Self-motivated and able to work under pressure; dependable with deliverables and deadlines, able to multi-task
- Flexible to work extended hours during peak periods
**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.
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