Desk Manager Fulltime Avani Museum Quarter

2 maanden geleden

Amsterdam Zuid, Nederland NH Hotels Voltijd

Avani Museum Quarter is located in the heart of the Museum district, where you find most of the famous museums of Amsterdam. Our hotel is not the biggest hotel in the world, but we are well known for our fulfilling service with a heartfelt smile. Therefore, our guests keep coming back to stay with us. The atmosphere in our hotel is informal, but in a respectful way. We appreciate the talent of our colleagues and if you are eager to learn and grow, we are more than willing to invest in you.

**"My team feels like family." - Chynthia, Assistant Front Office Manager**

**What will we offer you?**
- Free online & offline training organized by our own University.
- End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
- Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
- Team building events, trips and holiday parties.
- The opportunity to grow within our company worldwide.

**What's in it for us?**
- Helping guests puts a big smile on your face. The 'always a pleasure' mentality is second nature for you, and you are happy go the extra mile for our guests;
- You are a 'Natural Host' and have some years' experience as a receptionist. Experience as Desk Manager/Shift Leader/Supervisor is an advantage;
- You are good at setting priorities, you have a good command of the Dutch and English language, you are accurate, and knowledge of computer systems is a plus;
- You enjoy variety in your work and working hours and working in a team gives you energy.

**A day in the life of a Desk Manager**
06:45 You arrive, in uniform, with a cup of coffee or tea in the back office. Your colleague from the night shift takes care of the handover.
07:00 You start your checklist, and, in the meantime, you keep an eye on your colleagues at the desk and support where necessary.
08:00 You have checked today's arrivals and communicated the details to the other departments.
12:00 Enjoy your lunch with colleagues from other departments.
13:00 You check whether there are still guests pending to check out and continue with your checklist until all is done.
14:00 You make sure the handover is updated for the evening shift.
14:45 The evening shift has arrived, and you make sure they know everything they need to know to begin their shift.
15:00 Time to go home

Minor Hotels Europe & Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.

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