Inside Sales Representative

2 weken geleden

The Hague, Nederland Undutchables Voltijd
What do you do on a daily basis?
As an Inside Sales Representative, you'll be tasked with cultivating and nurturing a customer base within a designated area. Your primary focus will be on selling What do you do on a daily basis?
As an Inside Sales Representative, you'll be tasked with cultivating and nurturing a customer base within a designated area. Your primary focus will be on selling our client's products and services while maintaining the values of the company. Some of your tasks will include:
Account Management:
  • Take ownership of a portfolio of accounts, overseeing all aspects of export, import, and cross-trade activities;
  • Plan and execute phone calls based on the company's commercial plan and customer segmentation model;
  • Collaborate with Trade Management to set and achieve sales targets for each customer;
  • Proactively identifying and pursuing new business opportunities;
  • Ensure competitive rates are maintained for each account and accurately recorded in relevant systems;
  • Foster open communication and collaboration with Trade Teams as well as Sales Support Team.

Finance:
  • Maintain the highest level of invoice accuracy and ensure timely payment of outstanding invoices by customers;
  • Ensure valid and up-to-date credit agreements are in place for eligible customers requiring credit terms;
  • Assist in resolving disputes related to contracts, quotes, or filing issues.

Performance Monitoring & Reporting:
  • Keep commercial data updated in the information system to facilitate informed decision-making;
  • Utilize data analytics to monitor and evaluate customer performance, identifying areas for improvement;
  • Document high-quality sales call notes and maintain them in the CRM system;
  • Regularly report on sales results, developments, and activities to Sales Management.

Who are you?
  • Proficiency in English is required;
  • Bachelor's degree in Business Administration or Logistics;
  • Experience in maritime shipping or logistics;
  • Proficiency in Microsoft Office and CRM tools;
  • Demonstrated commitment to high professional ethical standards;
  • Strong communication skills;
  • Negotiation prowess and solid business acumen.

 

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