Travel Advisor and Coordinator | Dutch
3 maanden geleden
Key Responsibilities:
Play a Key Role in Customer Engagement
Welcome customers by phone or in person with a premium attitude.
Build personalized and lasting relationships with customers by proactively guiding them through the sales process.
Ensure follow-up and satisfaction with all customer interactions.
Create Tailor-Made Travel Experiences
Understand and gather customers' expectations and motivations.
Offer recommendations to design a customized travel experience.
Enhance the appeal of destinations, products, and the overall experience.
Develop Business Activity
Boost revenue by acquiring and retaining customers, as well as promoting additional services.
Identify business opportunities with clients (M&E, partnerships, sponsorships, influencers, referrals).
Update and track commercial data (customer database, data collection, complaint follow-up).
- You must be fluent in Dutch and English (written and spoken)
- A study background in Tourism is a big plus
- Affinity and interest in travelling
- Experience in a similar role is an advantage
- Customer oriented and commercial mindset
- Friendly, easygoing and open personality
- Stress resistant
- curious and dynamic
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