Sales Support Representative
2 weken geleden
You will provide day-to-day administrative support, including maintaining a high level of awareness of client and company activities and objectives
Responsibilities:
- Interacting with the customer alongside the account manager to ensure all the customer requirements and queries are answered, including photos, samples, article forms etc
- Completing Customer New Line Forms and Order confirmations.
- Negotiating Pack sizes, Understanding Product Changes for Shelf
- Fills and store distributions.
- Chasing for Season Forecast Volumes and orders from customer
- Data input of orders, making sure the customer selections, dates and volumes can be met.
- Managing Order book Tracker and Reporting on DSO.
- Working collaboratively with other departments, Product, QA, Imports and Operations to ensure timely production /delivery of customer orders.
- Sample management. Sample requests, chase and provide all stakeholders weekly, with updates and status,
- Ensuring the Customer order requirements are communicated to the relevant department correctly.
- Customer Critical Path management.
- Sample Management for customer requirements – Buying, Red and Gold Seal.
· 2-3 years of experience in a business-to-business customer service role, project/operations
management, or executive administration /coordination
· Proactive and able to work unsupervised and on own initiative
· Ability to multitask
· Strong organisational skills and abilities
· Excellent MS Office skills
· Knowledge of Navision is desirable but not essential, as training will be given.
· Experience of working in import / exports
· Approachable
· Flexible. Positive attitude and approach to work
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