Consular Officer

2 weken geleden

Den Haag, Zuid-Holland, Nederland Embassy of Canada l'Ambassade du Canada aux Pays-Bas Voltijd

Selection Process No:

Salary: 62,867(gross)

Contract Type Indeterminate or Term (Full-time) (Initial fixed term contract of 12 months with possibility to become indeterminate)

Job Function:
Officer

Classification:
LE - O1

Location:
the Embassy of Canada to the Netherlands

Number of Vacancies: 1

Summary of Duties:

Under the direction of the Counsellor (Management) and Consul, the responsibilities for thisposition may include but not limited to:

  • Providing a wide range of Consular services (including emergency assistance) to Canadians within the Embassy's area of accreditation
  • Overseeing the delivery of passport, citizenship and notarial services to the Canadian community within the Embassy's area of accreditation
  • Managing two locallyengaged employees
  • Building and maintaining a network of relationships with local authorities and organisms as well as other diplomatic missions to facilitate the delivery of consular services
- developing and implementing outreach and communications activities including a social media component

  • Coordinating the collection of Consular Fees, funds transfers, and consular financial affairs
  • Assist the Program Manager in Emergency Management, particularly in implementing preparatory and preventative measures in support of the traveling and resident Canadian community

Area of Selection:

Please note that the Embassy of Canada to the Netherlands does not sponsor work authorizations directly or indirectly.

ESSENTIAL QUALIFICATIONS
*Language will be assessed further during the process.

Education:

  • Successful completion of a college (or equivalent) or a university degree from a recognized educational institution or an equivalent combination of education, training and/or experience relevant to this position.

Language:

This position requires:

  • An advance proficiency level in English (reading, writing, comprehension and speaking)
  • An intermediate proficiency level in Dutch (reading, writing, comprehension and speaking)
  • An intermediate proficiency level in French (writing and speaking)

Experience:

  • A minimum of two (2) years of work experience in responding to public inquiries or providing customer service
  • A minimum of two (2) years of recent work experience in an office environment
  • Experience providing policy/program interpretation, recommendations and advice to management
  • Experience in the preparation of a variety of documents, briefing notes, presentations and in writing executive correspondence and reports

RATED REQUIREMENTS
The Rated Requirements are part of the essential qualifications and are relating to knowledge, abilities and competencies.

Methods of assessment for rated requirements may include, but are not limited to, a written examination, an oral interview (online pre-recorded/live or in-person), role-play, practical tests, presentations and/or psychometric assessment.


Knowledge:

  • General knowledge of the consular mandate of Global Affairs Canada
  • General knowledge of Canada
  • Knowledge of key Canadian / local government agencies and interlocutors as well as services offered by the different level of local authorities

Competencies:

  • Flexibility and resilience
  • Client focus
  • Commitment to Public Confidence
  • Effective interpersonal relationships and Respect
  • Judgment
  • Action Management and initiative

Abilities:

  • Ability to manage competing priorities effectively with a high level of details in a highpaced work environment
  • Ability to work effectively both independently and as a member of a team
  • Ability to communicate effectively orally and in writing
  • Ability to analyze, evaluate and present information to facilitate decision making

Asset Qualifications:

Language:

  • An advance proficiency level (reading, writing, comprehension and speaking) in French and Dutch

Experience

  • Experience working for a diplomatic mission or a governmental /international organization
  • Experience providing consular and/or emergency services
  • Work experience in Canada or in an organization linked to Canada
  • Experience in liaising with stakeholders and developing partnerships and agreements
  • Experience in editing and revising communications material and Web content for public use

Organizational Needs:

Increase diversity and inclusion at mission

Operational Requirements:

  • Normal work week is 37.5 hours from Monday to Friday
  • Willingness and ability to work at the office
  • Willingness and ability to work overtime occasionally after normal working hours or to cover holidays and absence
  • Availability and willingness to travel occasionally and on short notice
  • Willingness to undergo training
  • Requirement to work directly with the public including with Canadians in distress

Conditions of Employment:

Conditions of employment must be met or complied with before being appointed to a particular position, and are to be maintained througho

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