Client Partner

2 weken geleden

Rotterdam, Zuid-Holland, Nederland Merkle Northern Europe Voltijd

Company Description

Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices.

For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios.

The agency's heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies.

Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage.

With 4,400+ employees, Merkle is headquartered in Columbia, Maryland, with additional offices in the US, Europe, and Asia. In 2016, the agency joined the Dentsu Aegis Network.


The Client Partner is passionate about forming and driving successful client relationships and can successfully interact with senior/executive level clients as well as technical specialist and SME's.

Through their role, Client Partners focus on quality delivery and execution to ensure satisfaction and growth.

Qualifications

This individual manages growth and evolution of multiple client relationships between 2-6 million euros in annual net revenues and can lead complex multi-dimensional engagements that advisory, data management, consulting, and large technology deployments.

This person is a high-energy leader with the ability to grow client relationships through presenting new strategies and innovative ideas.


The Client Partner is experienced in leading teams of consulting professionals as well as multidisciplinary teams in a matrixed environment.

These individuals also have a strong operational acumen in operating their client's business to meet financial targets.

  • Proven track record of creating happy customers. Own overall client satisfaction and the continuing growth and evolution of the clients. Accomplished by driving successful delivery of work product and cultivating strong client relationships.
  • Responsible for a portfolio of accounts
  • Leadership and direction of cross functional teams focused on delivering value, ensuring quality. Also, responsible for mentoring employees to elevate opportunities for growth.
  • Executive engagement, client expectations, value reinforcement, crosssell, required to be strategic about engagement strategies that lead to relationship building at Clevel.
  • Effectively manage all commercial aspects of the client relationship including contracts, pricing, profitability, internal revenue and profit forecasting.
  • Accurately plan and forecast revenue growth to achieve their net revenue and margin targets.
  • Directs team activities to ensure full collaboration and partnership and leveraging the company's full complement of resources to support the business.
  • Engage with senior level client contacts across all areas of the client's business on a regular basis, delivering a continuous flow of businessbuilding ideas, while securing relationship and performance feedback.
  • Develop and drive growth & account plans, processes, and strategies that improve results for clients, while growing the account portfolio.
  • Continually increase knowledge of the client's business (and industry) often serving as the client's first line consultant.
  • Provide leadership and direction to client and capability teams, fully leveraging all direct and indirect resources and ensuring optimal levels of productivity, service, communications, & quality in a matrix environment for assigned clients.
  • Effectively plan work, communicate changes, and troubleshoot problems, assuring that the client and company commitments are kept.
  • Experience in the telecommunications vertical
  • Work closely with the growth team to develop proposal/presentation content and strategy for new business pitches.
  • Effectively "onboard" new client relationships.
  • Proactively work to assure a highly engaged team staffed with top talent. Hires, retains, develops and engages top level talent that inspires the trust and confidence of our clients and in turn becomes the reason why clients want to work with us.
  • Works to stay current with industry trends and best practices to proactively sell fit for purpose solutions and innovation.
  • Fluent in English and (ideally) dutch

Key Qualifications:

  • Minimum 8 years experience in a digital agency or consulting environment
  • Experience in a wider spectrum of digital consulting space including strategy, technology development, design, CXM/CRM, Digital Marketing
  • Relationship/Client Management
  • Account Planning and Strategy
  • Ability to lead both internal and client teams
  • Business acumen to develop and manage budgets/forecasts/ pro forma
  • Exceptional written and verbal skills, including presentation and client engagement
-

  • Client Partner

    2 weken geleden

    Rotterdam, Zuid-Holland, Nederland Merkle Voltijd

    Customer Service:Rotterdam, ZHAbout the job:The Client Partner is passionate about forming and driving successful client relationships and can successfully interact with senior/executive level clients as well as technical specialist and SME's. Through their role, Client Partners focus on quality delivery and execution to ensure satisfaction and...

  • Tax Partner Familiebedrijven

    2 weken geleden

    Rotterdam, Zuid-Holland, Nederland Teuben Tax Recruitment Voltijd

    Eindverantwoordelijk voor de aangiftepraktijk Vpb en IB van de vestiging Rotterdam. Aansturing en coaching van Tax Compliance Directors.Adviseren van cliënten binnen de Familiebedrijven/Nationale adviespraktijk van de vestiging in Rotterdam en het aansturen van fiscalisten werkzaam binnen deze praktijk.Aansturen van de 'Partner organisaties' praktijk en...

  • Tax Partner Familiebedrijven

    2 weken geleden

    Rotterdam, Zuid-Holland, Nederland Teuben Tax Recruitment Voltijd

    Eindverantwoordelijk voor de aangiftepraktijk Vpb en IB van de vestiging Rotterdam:Aansturing en coaching van Tax Compliance DirectorsAdviseren van cliënten binnen de Familiebedrijven/Nationale adviespraktijk van de vestiging in Rotterdam:Aansturen van fiscalisten werkzaam binnen deze praktijkAansturen van de 'Partner organisaties' praktijk en...

  • Client Advisor

    2 weken geleden

    Rotterdam, Zuid-Holland, Nederland Marsh McLennan Companies Voltijd

    Description: Client Advisor (Corporate) Marsh Nederland is opzoek naar een Client Advisor binnen ons team in Rotterdam dat verantwoordelijk is voor de samenwerking met assurantietussenpersonen. Ben jij klaar om samen te werken met onze uiterst ervaren Client Executives, en samen onze klanten van dienst te zijn? Wat kan je verwachten? Een...

  • Client Service Officer

    2 weken geleden

    Rotterdam, Zuid-Holland, Nederland Robeco Voltijd

    Department Client Services, part of the Global Onboarding & Services department, situated in Rotterdam and Hong Kong is providing a high level of service to our clients in order to help create high quality global relationships, increase client satisfaction, retain revenues to the firm and increase assets under management from current assets. We ensure...

  • Account Manager Client Service

    2 weken geleden

    Rotterdam, Zuid-Holland, Nederland Robeco Voltijd

    Department Client Services, part of the Client Onboarding & Services department, situated in Rotterdam is providing a high level of service to our clients in order to help create high quality global relationships, increase client satisfaction, retain revenues to the firm and increase assets under management from current assets. We ensure all activities...

  • Client Advisor

    2 weken geleden

    Rotterdam, Zuid-Holland, Nederland Marsh Voltijd

    Client Advisor (Corporate)Marsh Nederland is opzoek naar een Client Advisor binnen ons team in Rotterdam dat verantwoordelijk is voor de samenwerking met assurantietussenpersonen. Ben jij klaar om samen te werken met onze uiterst ervaren Client Executives, en samen onze klanten van dienst te zijn? Wat kan je verwachten?Een binnendienst ondersteunende rol die...

  • Client Advisor

    4 weken geleden

    Rotterdam, Zuid-Holland, Nederland Marsh Voltijd

    Client Advisor (Corporate)Marsh Nederland is opzoek naar een Client Advisor binnen ons team in Rotterdam dat verantwoordelijk is voor de samenwerking met assurantietussenpersonen. Ben jij klaar om samen te werken met onze uiterst ervaren Client Executives, en samen onze klanten van dienst te zijn? Wat kan je verwachten?Een binnendienst ondersteunende rol die...

  • Client Development Manager

    2 weken geleden

    Rotterdam, Zuid-Holland, Nederland Tradedoubler Voltijd

    Role Overview As Client Development Manager, you play a vital role in introducing clients to our tech-driven influencer marketing platform. Your goal is to establish lasting partnerships with top fashion and beauty brands, ensuring we meet their needs effectively. This position is crucial to our growth, where your focus on client satisfaction and business...

  • Client Advisor

    2 weken geleden

    Rotterdam, Zuid-Holland, Nederland Marsh McLennan Voltijd

    Marsh Nederland is opzoek naar een Client Advisor binnen ons team in Rotterdam dat verantwoordelijk is voor de samenwerking met assurantietussenpersonen. Ben jij klaar om samen te werken met onze uiterst ervaren Client Executives, en samen onze klanten van dienst te zijn?TakenWat kan je verwachten?Een binnendienst ondersteunende rol die een bepalende factor...

  • Client Development Manager

    2 weken geleden

    Rotterdam, Zuid-Holland, Nederland Tradedoubler AB Voltijd

    Role OverviewAs Client Development Manager, you play a crucial role in connecting our clients and potential clients with our tech-driven influencer marketing platform. Your main focus will be on establishing enduring partnerships between Metapic and renowned fashion and beauty brands, ensuring that we not only meet but exceed their objectives and...

  • Finance Business Partner

    2 weken geleden

    Rotterdam, Zuid-Holland, Nederland GLO Integration Voltijd

    Waardevolle inzichten bieden voor het Clients & Industries management en hen adviseren met als doel de bedrijfsprestaties te verbeteren. Bij Deloitte.What impact will you make?Deloitte is de grootste organisatie op het gebied van Audit & Assurance, Consulting, Financial Advisory, Risk Advisory en Tax & Legal diensten. In Nederland vertrouwen we op meer dan...

  • Client Service Manager

    4 weken geleden

    Rotterdam, Zuid-Holland, Nederland Mercer Voltijd

    Client Service Manager - Global Benefits ManagementMercer – The Netherlands (Hybrid working)About us Mercer provides insights, advice and technology-driven solutions to help build brighter futures for our clients, colleagues and communities. Together, we're redefining the world of work, reshaping retirement and investment outcomes, and unlocking real...

  • Client Service Manager

    1 maand geleden

    Rotterdam, Zuid-Holland, Nederland Mercer Voltijd

    Client Service Manager - Global Benefits ManagementMercer – The Netherlands (Hybrid working)About us Mercer provides insights, advice and technology-driven solutions to help build brighter futures for our clients, colleagues and communities. Together, we're redefining the world of work, reshaping retirement and investment outcomes, and unlocking real...

  • Client Service Manager

    1 maand geleden

    Rotterdam, Zuid-Holland, Nederland Mercer Voltijd

    Client Service Manager - Global Benefits ManagementMercer – The Netherlands (Hybrid working)About us Mercer provides insights, advice and technology-driven solutions to help build brighter futures for our clients, colleagues and communities. Together, we're redefining the world of work, reshaping retirement and investment outcomes, and unlocking real...

  • Client Service Manager

    4 weken geleden

    Rotterdam, Zuid-Holland, Nederland Mercer Voltijd

    Client Service Manager - Global Benefits ManagementMercer – The Netherlands (Hybrid working)About us Mercer provides insights, advice and technology-driven solutions to help build brighter futures for our clients, colleagues and communities. Together, we're redefining the world of work, reshaping retirement and investment outcomes, and unlocking real...

  • Client Service Manager

    2 weken geleden

    Rotterdam, Zuid-Holland, Nederland Marsh McLennan Companies Voltijd

    Description: Client Service Manager - Global Benefits Management Mercer – The Netherlands (Hybrid working) About us Mercer provides insights, advice and technology-driven solutions to help build brighter futures for our clients, colleagues and communities. Together, we're redefining the world of work, reshaping retirement and investment...

  • HR Business partner

    2 weken geleden

    Rotterdam, Zuid-Holland, Nederland Yacht Voltijd € 5.000

    Job Title: HR Business Partner at Yacht Company: Yacht Are you ready to challenge yourself and make a difference as an HR Professional? Yacht is the place to be for professionals looking to broaden their horizons and push boundaries. Working as an HR Business Partner at Yacht means taking on diverse projects and guiding organizations through various HR...

  • Dutch-speaking Team Manager for luxury client in Rotterdam, Netherlands

    1 maand geleden

    Rotterdam, Zuid-Holland, Nederland Multilingual Worldwide Voltijd

    We are looking for a skilled Team Manager for our luxury client in central Rotterdam. Are you looking for the next step in your management career and want to develop within a fast-phased work environment? Read furtherTeam ManagerAs a Team Manager, you will be an ambassador of the brand. You will take ownership to lead and coach your team, build client...

  • Dutch-speaking Team Manager for luxury client in Rotterdam, Netherlands

    4 weken geleden

    Rotterdam, Zuid-Holland, Nederland Multilingual Worldwide Voltijd

    We are looking for a skilled Team Manager for our luxury client in central Rotterdam. Are you looking for the next step in your management career and want to develop within a fast-phased work environment? Read furtherTeam ManagerAs a Team Manager, you will be an ambassador of the brand. You will take ownership to lead and coach your team, build client...