First Line Support Engineer

2 weken geleden


Best, Noord-Brabant, Nederland Trinamics Beheer B.V. Voltijd
Functieomschrijving

As a First Line Support Engineer, you will serve asthe central information hub for our service organization, playing akey role in providing technical support to ourcustomers.

  • Lead our serviceorganization to prevent or mitigate customer issues by initiatingimprovements, sharing information and identifying structuralissues.
  • Act as the primary point of contact forcustomer inquiries and system-related questions, especially for ourEBPG customers.
  • Responds to customer inquiriesand coordinates additional activities using telephone and emailcommunication channels.
  • Perform initialtroubleshooting, collect and document necessary information, andattempt to troubleshoot remotely ifpossible.
  • Work closely with field serviceengineers, technical support team and other professionals to ensuretimely and satisfactory resolution ofissues.
  • Coordinate on-site visits when remoteassistance/support is not possible, ensuring a structured approachand maximizing customer satisfaction.
  • Takeresponsibility and ensure thorough follow-up until a satisfactorysolution is reached for both you and ourclients.
  • Perform other support duties such aspreparing requisitions, logging service calls/reports and assistingwith installation operations.
Functie-eisen
  • Bachelor's degree in electronics,mechatronics or physics combined with a practical mindset andextensive technical knowledge in areas such as vacuum technology,electronics, software and mechanics.
  • Customeroriented and strong analytical skills, EBPG system troubleshootingexperience preferred.
  • English language skills(both oral and written); Knowledge of the German language isconsidered an advantage.
  • Process-oriented,detail-oriented and structured workstyle.
  • Excellent communication andorganizational skills.
  • At least 5 years ofexperience in a similar position in the semiconductorindustry.
Arbeidsvoorwaarden
  • Appropriate salary depending on experienceand education € €5500.00
  • Futureprospects and great benefits are evident
  • Goodmargin terms like minimum 25 holidays
  • 8.33%holiday allowance
  • Travelreimbursement
  • Discount on health andcompanionship premiums.

  • First Line Support Engineer

    2 maanden geleden


    Best, NB, Noord-Brabant, Nederland YER Voltijd

    Interesting opportunity as a First Line Support Engineer in the high-tech domain De functie As a First Line Support Engineer, your pivotal role within the Service organization involves serving as the primary knowledge hub. Your responsibilities include delivering technical support to customers, trou

  • First Line Support Engineer

    2 maanden geleden


    Best, Noord-Brabant, Nederland YER Voltijd

    Interesting opportunity as a First Line Support Engineer in the high-tech domain De functie As a First Line Support Engineer, your pivotal role within the Service organization involves serving as the primary knowledge hub. Your responsibilities include delivering technical support to customers, troubleshooting system issues, and ensuring the seamless...

  • First Line Support Engineer

    4 weken geleden


    Best, Noord-Brabant, Nederland YER Voltijd

    Interesting opportunity as a First Line Support Engineer in the high-tech domain De functie As a First Line Support Engineer, your pivotal role within the Service organization involves serving as the primary knowledge hub. Your responsibilities include delivering technical support to customers, troubleshooting system issues, and ensuring the seamless...

  • First Line Support Engineer

    2 weken geleden


    Best, Noord-Brabant, Nederland Trinamics Beheer B.V. Voltijd

    FunctieomschrijvingAs a First Line Support Engineer, you will serve as the central information hub for our service organization, playing a key role in providing technical support to our customers.Lead our service organization to prevent or mitigate customer issues by initiating improvements, sharing information and identifying structural issues.Act as the...


  • Best, Noord-Brabant, Nederland Raith GmbH Voltijd

    Introduction textWe are: a dynamic global high-tech company offering exciting challengesWe seek: smart, ambitious heads and capable hands to enhance our 390-strong team and write the next chapters of our success story. Interested?We're a leading developer of highly advanced micro- and nanofabrication equipment and solutions, and we're looking for talents and...

  • Supplier Quality Engineer

    4 weken geleden


    Best, Noord-Brabant, Nederland Philips Voltijd

    Job TitleSupplier Quality EngineerJob DescriptionPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.The world and our customers' needs are changing faster than ever before and while we...

  • Supplier Quality Engineer

    1 maand geleden


    Best, Noord-Brabant, Nederland Philips Voltijd

    Job TitleSupplier Quality EngineerJob DescriptionPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.The world and our customers' needs are changing faster than ever before and while we...

  • Hardware RF Engineer

    2 weken geleden


    Best, Noord-Brabant, Nederland Philips Voltijd

    JOB DESCRIPTION Job Title Hardware RF Engineer Job Description Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it's not just what we do, it's who we are. We are 80,000,...

  • Graduate Engineer

    2 weken geleden


    Best, Noord-Brabant, Nederland Yacht Voltijd

    Functieomschrijving Quality Engineer Start Date:ASAP Join the Quality team for Philip's Factory Best and play a crucial role in ensuring product excellence and regulatory compliance. Reporting to the Q&R function with a dotted line to the Factory leader, you'll focus on maintaining high-quality standards while driving manufacturing excellence. Ensure full...

  • Senior Systems Engineer

    4 weken geleden


    Best, Noord-Brabant, Nederland Philips Voltijd

    Job TitleSenior Systems Engineer - Pathology ScannersJob DescriptionHave a leading role in developing and maintaining market-leading pathology scanner solutions as part of Philips Digital & Computational Pathology (DCP) product portfolio.In a world with increasing challenges for cancer diagnostic procedures and quality of patient care, Philips DCP strives to...

  • Senior Systems Engineer

    2 maanden geleden


    Best, Noord-Brabant, Nederland Philips Voltijd

    Job TitleSenior Systems Engineer - Pathology ScannersJob DescriptionHave a leading role in developing and maintaining market-leading pathology scanner solutions as part of Philips Digital & Computational Pathology (DCP) product portfolio.In a world with increasing challenges for cancer diagnostic procedures and quality of patient care, Philips DCP strives to...

  • Senior Systems Engineer

    2 weken geleden


    Best, Noord-Brabant, Nederland Philips Voltijd

    JOB DESCRIPTION Job Title Senior Systems Engineer Job Description In this role you have the opportunity to have a leading role in developing and maintaining market-leading pathology scanner solutions as part of Philips Digital & Computational Pathology (DCP) product portfolio. In a world with increasing challenges for cancer diagnostic procedures...

  • Electronics Engineer

    2 weken geleden


    Best, Noord-Brabant, Nederland Trinamics Beheer B.V. Voltijd

    FunctieomschrijvingLead the industrialization process ofnew electronic modules for the EBPGsystem.Collaborate with suppliers to integratenew designs into the product line while ensuring quality andmanufacturability.Assess and address technical risksduring production, implementing measures formitigation.Provide technical guidance forelectronics verification...

  • Senior Systems Engineer

    4 weken geleden


    Best, Noord-Brabant, Nederland Philips Voltijd

    Job TitleSenior Systems EngineerJob DescriptionIn this role you have the opportunity to have a leading role in developing and maintaining market-leading pathology scanner solutions as part of Philips Digital & Computational Pathology (DCP) product portfolio.In a world with increasing challenges for cancer diagnostic procedures and quality of patient care,...

  • Senior Systems Engineer

    2 maanden geleden


    Best, Noord-Brabant, Nederland Philips Voltijd

    Job TitleSenior Systems EngineerJob DescriptionIn this role you have the opportunity to have a leading role in developing and maintaining market-leading pathology scanner solutions as part of Philips Digital & Computational Pathology (DCP) product portfolio.In a world with increasing challenges for cancer diagnostic procedures and quality of patient care,...

  • Electronics Engineer

    2 weken geleden


    Best, Noord-Brabant, Nederland Trinamics Beheer B.V. Voltijd

    FunctieomschrijvingLead the industrialization process of new electronic modules for the EBPG system.Collaborate with suppliers to integrate new designs into the product line while ensuring quality and manufacturability.Assess and address technical risks during production, implementing measures for mitigation.Provide technical guidance for electronics...

  • Sr. Design Quality Engineer

    4 weken geleden


    Best, Noord-Brabant, Nederland Philips Voltijd

    Job TitleSr. Design Quality Engineer (Verification & Validation)Job DescriptionIn this role, you have the opportunity to raise the bar on the continuous improvement of patient safety and product quality. You leverage your expertise to help build key business design capabilities in requirements-/system engineering and their verification, validation and...

  • Sr. Design Quality Engineer

    2 maanden geleden


    Best, Noord-Brabant, Nederland Philips Voltijd

    Job TitleSr. Design Quality Engineer (Verification & Validation)Job DescriptionIn this role, you have the opportunity to raise the bar on the continuous improvement of patient safety and product quality. You leverage your expertise to help build key business design capabilities in requirements-/system engineering and their verification, validation and...


  • Best, Noord-Brabant, Nederland Philips Voltijd

    Job TitleSr. Design Reliability EngineerJob DescriptionIn this role, you have the opportunity to manage large reliability programs spanning across the entire product development life cycle of medical products for our IGT Systems Business. We are seeking for a confident driver on quality and reliability management related topics, in order to achieve timely...


  • Best, Noord-Brabant, Nederland Philips Voltijd

    Job TitleSr. Design Reliability EngineerJob DescriptionIn this role, you have the opportunity to manage large reliability programs spanning across the entire product development life cycle of medical products for our IGT Systems Business. We are seeking for a confident driver on quality and reliability management related topics, in order to achieve timely...