Huidige banen gerelateerd aan Customer Service Agent French Speaking - Groningen, Groningen - See Tickets
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Customer Service Agent French Speaking
3 maanden geleden
Are you ready to unleash your inner Customer Service superstar in a flexible, international atmosphere? Well, guess what? We've got the perfect opportunity for you We are currently scouting for
French-speaking Customer Service Agents who are eager to explore how we deliver the absolute best service to fans of festivals, sports events, museums, music, and culture.
Who Are We? We're
See Tickets, the go-to ticketing platform in Europe.
With a dynamic team of over 450 colleagues across 9 countries, we are committed to providing music, sports, theatre, and culture enthusiasts with the ultimate experience.
In the Benelux, our portfolio includes big names like Awakenings, Mysteryland, Defqon 1, Tomorrowland, and cultural icons such as Paradiso and Dutch Design Week.
A Day in the Life of a Customer Service Agent:
Provide the best fan experience - no question is too wild for you
Tackle payment and ticket issues using our ticketing platform.
Report any hiccups or improvements to our Customer Service Coordinators.
Effectively communicate with fans of various events, from hardstyle to classical.
Dive into the behind-the-scenes action at the world's largest festivals.
- Excellent command of French (both spoken and written) and strong English skills.
- Previous experience in a customer servicerelated role is a plus.
- Based in the Groningen area.
- Available from 24 to 32 hours per week during office hours (08:3017:00) and occasionally on Saturdays.
- Ace multitasker with a strong sense of responsibility.
- Precision and the ability to prioritise tasks effectively.
- And, of course, a passion for attending festivals, concerts, or other events in your free time.
What We Offer You:
- Awesome Friday afternoon drinks and two fully catered lunches per week.
- A dedicated, diverse, and open team in an international organisation.
- Travel reimbursement from 10 km onwards.
- We grow, and so do you We believe in your potential to climb the ranks within the organisation.
- Access to our mental wellbeing partner, OpenUp.
- Monthly internal events and at least two big company bashes per year.
- The chance to attend some cool events on us
See_** you soon
