Senior Risk and Fraud Specialist

1 week geleden

Amsterdam, Noord-Holland, Nederland Recharge Voltijd

The role

As our Senior Risk and Fraud Specialist, you will contribute your expertise and experience in achieving the goals of the Risk and Fraud department.

You will be responsible for implementing the Risk and Fraud strategy and contributing to substantial progress to the roadmap with the Product Managers and the Director of Payments & Risk to drive innovation and new initiatives for the Fraud prevention platform and framework.

You will work with a team of Fraud Analysts, responsible for rules configuration, projects, performance monitoring and data analysis with a consistent focus on priorities, KPI's and execution of the strategy.

You will be a key linking pin between multiple internal teams and external suppliers. You will be accountable for the Fraud Ratio and Approval Rate, as well as share the accountability for the Fraud Chargeback result on the P&L.

Responsibilities and Duties

Strategy

Responsible for implementing a transition from use of external tools to an internal risk decisioning and management capability. Responsible for Recharge end-to-end Fraud prevention framework and process (purchase, chargeback defence, and investigations) Implement and execute the Fraud Risk strategy Responsible for mitigating fraud and abuse Work with cross-functional teams to deliver financial and customer experience-related goals by designing and implementing fraud prevention policies Maintain open communication and develop a good working relationship with internal and external stakeholders, such as Fraud Risk Management technology partners, acquirers, issuers and payment processing partners Stay up to date with the latest fraud trends by attending webinars, and congresses and actively engaging with industry platforms and networks.

Execution

Lead initiatives to continuously improve Fraud- and Approval rates to drive commercial results Identify root causes of problems related to Fraud prevention and take ownership to have the team work collaboratively toward solutions Keep the chargebacks and notifications of fraud under control and out of the monitoring programs. Build compelling business cases to support new initiatives and get them prioritized on the roadmap Monitor key metrics to derive insights and identify opportunities Provide reviews on the performance to the Management Team Analytical thinker that can interpret and manipulate data & experience with data visualization tools (like Tableau and Power BI)

What you have

The ideal candidate has at least 5+ years of experience in fraud prevention or risk management Knowledge of schemes' fraud and chargeback regulations Very strong analytical, quantitative and critical thinking skills Ability and preference to take ownership, entrepreneurial, proactive with positive attitude, a self-starter who can manage multiple initiatives/priorities at once with a strong commercial sense Team player with strong interpersonal, relationship-building, and stakeholder management skills Excellent organisational and communication skills, attention to detail and analytical reasoning

What we offer

30 days of holiday, a great pension scheme, and one of the best relocation packages in Amsterdam Flexible working hours and an office overlooking the Amstel Macbook Pro or Windows Laptop Budget for noise-cancelling headphones, travel to and from the office, working-from-home and self-learning Free healthy breakfast, lunch and snacks by our in-house chef Free Dutch classes to help out with daily life in the Netherlands Regular parties, celebrations and other events

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