Local IT Support Technieker

2 weken geleden

Terneuzen, Zeeland, Nederland Stefanini NV Voltijd

We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities. Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us Learn more about us on and join us on LinkedIn, Facebook and Instagram where we regularly post insights from our colleagues.
Als 2e lijns werkplekbeheerder sta je in voor technische ondersteuning op verschillende manieren; aan het bureau van de eindgebruiker of 'remote' via de telefoon /e-mail. Je ondersteunt eindgebruikers op het gebied van software of hardware problemen met laptops, desktops, smartphones, etc. Je komt te werken bij onze klant in Terneuzen, in zowel een kantoor- als een industri?le werkomgeving. Dit is een kans om te werken voor een ambitieuze organisatie die op kop loopt op het gebied van IT support service.

  • Field Service oplossingen bieden op basis van de vereisten van het incident
  • Inkoopbeheer nieuwe IT hardware/software
  • Support en beheer van gebruikersaccount en rechten
  • Samenwerking met / en doorzetten van incidenten naar 3e lijns support
  • Installatie van PCs, en LAN-based apparaten
  • Assisteren bij het opzetten van technische beveiliging/security
  • AV en Conference support d.m.v. software zoals Webex, Skype for Business, Zoom, etc
Goed om te hebben
  • Inzicht in audiovisuele apparatuur en systemen, waaronder displays, projectoren, videoconferenties, microfoons, besturingssystemen, Microsoft Teams-ruimten en systeemsignaalstroom
  • Vermogen om audiovisuele technische problemen te diagnosticeren en oplossingen te implementeren volgens bedrijfsprocedures
  • Repareer, onderhoud en test audiovisuele apparatuur om een consistente werking van vergaderruimten te garanderen
  • Vermogen om goed onder druk te werken, interne en externe klanten te ondersteunen met vergaderingen en evenementen, conferentieruimtes aan te bevelen en de behoeften van de klant te begrijpen
Gewenste diploma's / vaardigheden
  • ITIL V3 of V4 Foundation Certification (aanbevolen)
  • Microsoft Operation System / Office Certification(s)
  • Advanced MS Office 365 skills
  • Goede beheersing van de Nederlandse en de Engelse taal
  • De vaardigheid om hardware problemen op te lossen
  • iOS, Android geavanceerde gebruiker
  • Basis Networking vaardigheden
  • Kennis van Active Directory

Kom je bij ons aan boord, dan mag je rekenen op een competitief loon aangevuld met reiskosten en de mogelijkheid tot het volgen van opleidingen:

  • Marktconform salaris
  • Online Training portal: Toegang tot gecertificeerde training (bijv. ITIL, Comptia, etc. & soft skill trainingen)
Diversity & Inclusion

Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you
The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job

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