Service Development Manager

1 week geleden

Amsterdam, Noord-Holland, Nederland Intralox Voltijd
The Services Organization is looking for a Service Development Manager to support the growth and scalability of services across industry teams and regions. This exciting role integrates strategic thinking, analytics, leadership, and execution and involves working closely with commercial and platform teams on the development, expansion, and continuous improvement of services. The role will report into the Services Strategy Manager and preferred location for this role is our Schiphol Operations in the Netherlands.Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide. Our global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers' growth worldwide for more than 50 years.Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset. Responsibilities Serve as SERVICE+ Global Program Manager, helping to shape and drive the development and expansion this critical program across all three business units Help shape and prioritize innovative digital initiatives that elevate the customer experience and improve service team productivity Work with commercial teams to develop value propositions for services and integrating with commercial strategies. Support the Services Team by driving and contributing to key continuous improvement projects. Requirements Education: Bachelor's Degree required. Master's preferred. 5+ years working experience leading analytical and strategic projects. Program Management Experience Strong interpersonal skills Proficient with MS Office Suite and Analytical Tools. Desired Skills Ability to work across a wide range of roles and teams, in a global environment A leader; ability to bring a team together and drive action towards a common vision. Strategic thinking skills Inquisitive mindset; a strong learner; challenges assumptions Must be self-managed, hard-working, self-motivated Excellent verbal and written communication skills Ability to develop actionable insights from data Strong organizational skills Comfortable with ambiguity; able to structure and drive projects Ability to travel globally

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