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Customer Due Dilligence Analyst

3 maanden geleden

Amsterdam, Noord-Holland, Nederland FIS Global Voltijd

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Travel Percentage :

5 - 10%

Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's path to being the largest and most-loved payments company in the world.

About the role / the team:

Global Customer Due Diligence (CDD) play a vital role in our Customer enablement. As a global team, we pride ourselves on high levels of professionalism, service, and collaboration, as we work closely with colleagues from across the globe ensuring our customers receive a market leading service.

We have an energised and innovative culture which every team member works diligently to foster and continually improve, with a transparent team environment setting us apart from competitors.

What you will be doing / Key Responsibilities:

As a member of our Specialised Due Diligence Team, you will play an important role in ensuring our KYC/Customer Due Diligence meets Worldpay policy and AML regulations. This role will incorporate an in-depth review of CDD/EDD to ensure it is in line within Worldpay risk appetite. In addition, you will provide approval or rational of findings to the wider compliance teams for review where required, in accordance with Worldpay policy and procedures.

As well as supporting our 1st line of defence with the day to day demands of a rapidly growing Global Due Diligence function, on hand to advise and enhance the customer experience through a seamless boarding transition.

You will work as part of team to own and manage a CDD/EDD review porfolio, liaising directly our Global Internal teams, forming close alliances with our compliance representatives and relationship managers to ensure CDD is accurately and efficiently gained and maintained.

Responsibilities

  • Review and evaluate risk-based customer due diligence on actual and potential clients in accordance with Worldpay policy and procedure
  • Navigate public databases and internal systems to identify & verify due diligence information
  • Review adverse screening checks on clients and undertake follow-up research as required
  • Manage personal workloads to ensure queues of work are dealt with in a timely manner
  • Detailed understanding of operating procedures, demonstrating passion to continually improve customer service and efficiency, using toolkits available.
  • Develops and maintains awareness and knowledge of sectional procedures and regulatory requirements.
  • Able to investigate and resolve queries, including complex company structures in relation to KYC
  • Provide timely feedback to relevant Global BD and RM commercial teams, including the VP's, Global Sales, Area or Relationship Manager to improve customer experience and RFT impacts across all Channels.

What you bring / Skills & Experience:

  • Excellent Analytical Skills
  • Communicates ideas both verbally and in written form in a clear, concise, and professional manner
  • Ability to understand and apply learned concepts
  • Ability to apply creative problem-solving techniques and tools to compliance issues
  • Superb attention to detail
  • Acts in a professional manner, with a positive and enthusiastic 'can do' attitude
  • Looks for efficiencies that could support your colleagues and business
  • Judgement & Decision Making
  • Uses readily available information to make sound judgements
  • Strives to get things right first time, every time
  • A minimum of 3 years experience in a Customer Due Dilligence role or similar

What we offer you:

  • Great working environment built on collaboration, innovation, positive energy, and trust – whether in the office or virtual, we'll support you in being your best
  • A fantastic range of benefits designed to help support your lifestyle and wellbeing
  • Challenging work to help you grow your technical skillset
  • Full Training with support from our team so you can be your best
  • Time to support charities and give back in your community
  • The option to complete an apprenticeship coupled with an ICA qualification in AML, investing in your future with an industry recognised qualification
  • The chance to work on some of the most challenging, relevant issues in financial services & technology

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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