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Airport Duty Manager AMS

4 maanden geleden

Amsterdam, Noord-Holland, Nederland Vueling Voltijd

At Vueling, we love things to happen. We always try to go one step further and do it better. More than a job – it's a way of life.

That's why we work together as a team made up of talented and passionate people, collaborating, supporting and complementing each other.

We are one of Europe's leading low-cost airlines, with special relevance in the Spanish domestic market, as well as in France and Italy.

Job Purpose

Will be in charge of managing daily operations with special emphasis on customer service.

Main Accountabilities

  • Will be responsible for supervising the operation of the handling.
  • Will be responsible for carrying out audits and monitoring, will report on deviations in the service provided by the different providers.
  • Will be the focal point between Vueling and the various suppliers of the organization.
  • Will carry out the task of anticipating critical situations or problems, establishing controls and coordination mechanisms with different stakeholders and the company.

Main Responsibilities - Tasks

  • Coordinate airport management
  • work to meet the objectives of each area, optimizing resources and improving processes
  • It will guarantee that the standards established with each provider are met.

Main Relationships

  • Customers
  • Providers
  • Agents

Experience

  • Airport or airline experience
  • Experience in costumer service

Competencies

  • Leadership
  • Resolutive
  • No difficulty working in pressure and stress environments

Languages

  • English: C1

Others:

  • Driving license

Location:

Amsterdam

Unlock the power of join us

Every single person who works with us is unique. And we want your experience of working at Vueling to be just as unique. Our employee value proposition and benefits include staff travel, discounts, flexible working model and much more Want to learn more? Click here .

Our Culture

We thrive on teamwork and collaboration. Joining our team means being part of a cohesive unit that works together, shares knowledge, and supports each other.

Our positive working atmosphere is unique to us and essential to our productivity and growth. You'll be surrounded by like-minded dynamic professionals. We are passionate about what we do: Connecting People and Places Learn more about our Mission, Vision & Values .

Our Recruitment Process

Your experience as a candidate is key for us. We firmly believe that understanding our process will alleviate anxiety and ignite your passion for this extraordinary experience Take a closer look at how our process works .