Department Manager
1 week geleden
Position Overview
Momenteel zijn wij op zoek naar een ervaren Department Manager (fulltime) om onze Ralph Lauren store in de Bijenkorf Amsterdam te ondersteunen. In deze uitdagende functie ben je verantwoordelijk voor het managen, begeleiden en ontwikkelen van het team en voer je richtlijnen voor merkpresentatie uit en stimuleer je uitstekende normen van klantenservice om de RL-verkoopcultuur verder te verbeteren. Je levert initiatieven om de bedrijfsvisie van het merk te ondersteunen en de productiviteit te verhogen.Essential Duties & Responsibilities
Omarm het klantenservicemodel en stimuleer positief gedrag rond de focusgebieden van het bedrijf Verkoop- en winstgevendheidsdoelstellingen overtreffen aan de hand van KPI's en budgettaire vereisten Adopteer tools en processen om de efficiëntie van werknemers te verbeteren en de productiviteit te verhogen Beheer en onderhoud een veilige werkomgeving voor klanten en medewerkers door naleving en handhaving van alle bedrijfsbeleid en -procedures, inclusief gezondheids- en veiligheids- en arbeidswetgeving Werk samen met de Corner Manager en implementeer actieplannen om krimp te minimaliseren en de naleving van winkels te verbeterenExperience, Skills & Knowledge
Eerdere managementervaring in een retailomgeving; in staat autonoom te werken en proactief leiding te geven aan het team In staat om de werklast te prioriteren, strakke deadlines en gespecificeerde normen te halen Uitstekende communicatieve vaardigheden en het vermogen om directe teams en anderen te betrekken, te motiveren en te beïnvloeden Uitstekende vaardigheden op het gebied van verkoop, organisatie, planning en timemanagement Vereiste taal: Nederlands Computervaardigheden: MS Office-
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