Business Analyst
3 weken geleden
Customer Journey Expert / Mobile Apps
About Us:
The client is developing a cutting-edge investment planning tool. The product is already a success in two countries, and now they are expanding to Italy and Spain. For them we are looking for a passionate Customer Journey Expert who can transform user needs into a seamless mobile app experience.
What You’ll Do:
- Design and optimize customer journeys within our mobile app, breathing CX into every step.
- Translate complex user needs into simple, intuitive app designs.
- Conduct user research to gather insights and validate design decisions.
- Collaborate with cross-functional teams to ensure our app meets both business goals and user expectations.
- Bring a deep understanding of mobile app experiences and a strong affinity with financial planning tools.
What We’re Looking For:
- Proven experience in Customer Experience (CX) design, particularly for mobile applications.
- Strong skills in user research and translating insights into actionable app features.
- Experience with financial planning or investment tools is a big plus.
- A user-first mindset with the ability to simplify complex concepts
Start date ASAP / 1 year contract
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