Customer Service Specialist

1 maand geleden

Heerlen, Limburg, Nederland Abbott Laboratories Voltijd

ABOUT ABBOTT

Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

WHAT YOU'LL DO

  • Function as the main contact person for Master data related topics.
  • Responsible for Material, Customer and Price Master File creation & maintenance.
  • Ensuring that all orders are processed on a daily frequency.
  • Interact with warehouse to ensure the best possible planning for all processed orders.
  • Interact with affiliate customers on all thing's order/shipment related, including QBR's, shipment confirmation & follow up, complaint handling.
  • Assure adherence to all quality and regulatory requirements (e.g., ISO14001)

REQUIRED QUALIFICATIONS

  • Bachelor's degree/certificate (HBO) or MBO with experience similar role
  • Knowledge of Microsoft Excel, SAP and/or ERPs
  • Good collaboration and communication skills
  • Knowing the business in medical industry
  • Getting a kick out of being very precise and out of performing in a hectic situation
  • Excellent communication skills. Capable of managing situations where different parties require tailormade solutions
  • Good knowledge of the English language in speaking, reading, and writing
  • Problem solving skills

WHAT DO WE OFFER?

  • Career development with an international company where you can grow the career you dream of.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

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