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Receivable Specialist Turkish-English
At a glance
Position:Receivable Specialist Turkish-English
Primary Location:Terneuzen (NLD), Netherlands
Schedule:Full time
Date Posted:05/23/2024
Job Number:R2051708
Position Type:Regular
At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and meaningful role, you're in the right place.
About you and this role
We have a great opportunity to join our Invoice to Cash team as aReceivable Specialist(Turkish – English)inTerneuzen,The Netherlands.
Our Invoice to Cash team is a diverse, multinational, and collaborative team, that is designed as an end-to-end invoice to debt reconciliation process that enhances the customer experience by combining several processes, such as rebate and price management, invoicing, cash application, and payment receipt and handling.
Our Payment Receipt and Handling team contains of talented Receivable Specialists who work closely with other sub-functions in the Invoice to Cash organization to deliver exceptional service on any invoice related matter to our internal and external customers.
For the role of Receivable Specialist it is important to have a good insight in your customers portfolio and payment behaviors. It is critical to build up a good connection with your customers as well as your internal stakeholders in Invoice to Cash, Customer Service and our Commercial and Financial teams, to be able to tackle any incoming issue or query in a timely, constructive, and effective manner. You don't step away from a problem, but you show to be independent and proactive to ensure the best customer experience. Together with your excellent communication skills in Turkish and English, you'll be able to understand our customers needs, as well as ensure invoices are issued and processed timely and correctly.
Responsibilities
- Serve as main customer contact for accounts receivable matters
- Lead near due and past due collections activities
- Influence customer payment behaviors
- Monitor and release credit order blocks
- Issue correction documents to customers
- Maintain in depth customer account knowledge
- Manage accounts reconciliations
Qualifications
- Minimum a bachelor's degree or an equivalent qualification
- Proficient in both Turkish and English language
Preferred skills
- Experience in economics and/or in accountancy is preferred.
Benefits – What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
- Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
- Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you you need it.
- Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.
- Become a Dow shareholder through various employee stock programs.
- Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
- Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
- Global Paid Time Off (PTO) policies:
- Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
- Paid time off to care for family members who are sick or injured.
- Paid time off to support volunteering and Employee Resource Group's (ERG) participation.
Join our team, we can make a difference together.
About Dow
Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by
As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available
