Fleet & Claims Officer
4 weken geleden
De MHE and Fleet Coordinator is verantwoordelijk voor het efficiënte beheer en de coördinatie van vloot-, materieel-, veiligheids- en kwaliteitsaspecten binnen het bedrijf. Deze rol omvat het toezicht houden op de administratie, contractbeheer, onderhoud, reparaties, behandelen van claims/ schades en klachten, naleving van veiligheidsvoorschriften en initiatieven voor kwaliteitsverbetering.
Omschrijving
- Vlootbeheer:
- Beheren van het wagenpark (bedrijfswagens en personenwagens), inclusief administratie en contractbeheer.
- Beheren van brandstofpassen, schadebehandeling en coördinatie van onderhoud en reparaties.
- Onderhandelen met leasemaatschappijen over dekking en voorwaarden.
- Materieelbeheer:
- Beheren van warehouse materieel en contractbeheer.
- Coördineren van onderhoud, schadebehandeling en verzekeringsclaims.
- Analyseren van materiaalbeheer voor kostenbesparing en samenwerken met verzekeringsmaatschappijen.
- Veiligheid:
- Verantwoordelijk voor het naleven van veiligheidsrichtlijnen en ARBO-beleid.
- Coördineren van BHV, calamiteitenplan en veiligheidstrainingen.
- Toezicht houden op verplichte certificaten en veiligheidseisen.
- Kwaliteitsmanagement:
- Beheren en verbeteren van bedrijfsprocessen om de kwaliteit te waarborgen.
- Coördineren van audits, schadebehandeling en samenwerking met andere afdelingen voor kwaliteitsverbetering.
- Leiden van verbeterinitiatieven en zorgen voor de naleving van normen.
- Klachten- en claimsmanagement:
- Beheren van het klachten- en claimsregistratiesysteem en afhandelen van claims.
- Coördineren met verschillende afdelingen en zorgen voor duidelijke communicatie met klanten.
- Analyseren van klachten en claims om processen te verbeteren en herhaling te voorkomen.
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