Cluster Reservations Agent

4 weken geleden

Amsterdam, Nederland Hilton Amsterdam Voltijd

Join the Cluster Reservations Team for Hilton The Netherlands

Work Location

  • Apollolaan 138, Amsterdam 1077 BG

The Cluster Reservations Team is responsible for 6 Hilton properties in the Netherlands; DoubleTree by Hilton Amsterdam Centraal Station, DoubleTree by Hilton Royal Parc Soestduinen, Hilton Amsterdam, Hilton Amsterdam Airport Schiphol, Hilton Rotterdam, and Hilton The Hague.
With our Team Members we have one goal to achieve: exceed our guest expectations and improve our outstanding service and high-quality product on a daily basis. Together with our historical background it makes us ‘alive with originality’
What will it be like to do your internship with Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

What will I be doing?

As Reservations Agent you will be responsible to deliver highest level of quality to our guests. Within this internship you will support the team with the following tasks:

· In contact with guests to accept and confirm individual guest reservations by e-mail or telephone

  • · Responsible for the accurate processing of reservations

· Updating reservations via various booking systems

· Excellent knowledge and correct use of the various hotel rates

  • · Correct handling of reservations documents

· Adhere to the company credit policies and procedures
· Ensure quality checks on existing reservations

· Maximize room sales and revenue for the hotel, prioritizing up-selling with a sales attitude

  • · Keep guests’ information updated to maintain high level of guest service standards

· Ensuring the satisfaction and loyalty of our guests and bookers by providing optimal service conform the established standards.
What are we looking for?
We are currently looking for a motivated and enthusiastic Cluster Reservations Agent. This role will focus on the following skills and competences:

· Hospitable & commercial attitude

  • · Good organizational and administration skills

· Commitment to delivering a high level of service

· Knowledge of hotel property management systems

  • · Excellent communication skills in English

· Results driven

· Preferably of one year relevant experience in a similar position

  • What can you expect from us?


Besides being listed as a Great Place to Work in the Large & Multinational workplaces we offer you the following:
· Intensive training period and a personal development program both via Hilton University and the Learning & Development Team

· Internal transfer and promotion possibilities

  • · Employee discount on Hilton Worldwide hotel rooms via our international Hilton travel program

· Employee discount of 50% on Food & Beverage at Hilton Worldwide hotels
Have we sparked your interest? Don’t hesitate, apply now and become part of the Hilton family

  • Cluster Reservations Agent

    6 maanden geleden

    Amsterdam Zuid, Nederland Hilton Voltijd

    Cluster Reservations Agent **Join the Cluster Reservations Team for Hilton The Netherlands!** **Work Location** Apollolaan 138, Amsterdam 1077 BG The Cluster Reservations Team is responsible for 6 Hilton properties in the Netherlands; DoubleTree by Hilton Amsterdam Centraal Station, DoubleTree by Hilton Royal Parc Soestduinen, Hilton Amsterdam, Hilton...

  • Cluster Reservations Agent

    1 maand geleden

    Amsterdam Zuid, Nederland Hilton Voltijd

    Cluster Reservations Agent **Join the Cluster Reservations Team for Hilton The Netherlands!** **Work Location** Apollolaan 138, Amsterdam 1077 BG The Cluster Reservations Team is responsible for 6 Hilton properties in the Netherlands; DoubleTree by Hilton Amsterdam Centraal Station, DoubleTree by Hilton Royal Parc Soestduinen, Hilton Amsterdam, Hilton...

  • Cluster Reservations Agent

    1 maand geleden

    Amsterdam, Noord-Holland, Nederland Hilton Amsterdam Voltijd

    Join the Cluster Reservations Team for Hilton The Netherlands! Work Location Apollolaan 138, Amsterdam 1077 BGThe Cluster Reservations Team is responsible for 6 Hilton properties in the Netherlands; DoubleTree by Hilton Amsterdam Centraal Station, DoubleTree by Hilton Royal Parc Soestduinen, Hilton Amsterdam, Hilton Amsterdam Airport Schiphol, Hilton...

  • Cluster Reservations Agent

    1 maand geleden

    Amsterdam, Nederland Hilton Amsterdam Voltijd

    Join the Cluster Reservations Team for Hilton The Netherlands! Work Location Apollolaan 138, Amsterdam 1077 BGThe Cluster Reservations Team is responsible for 6 Hilton properties in the Netherlands; DoubleTree by Hilton Amsterdam Centraal Station, DoubleTree by Hilton Royal Parc Soestduinen, Hilton Amsterdam, Hilton Amsterdam Airport Schiphol, Hilton...

  • Reservations Agent

    2 maanden geleden

    Amsterdam, Nederland Bilderberg Garden Hotel Voltijd

    Vacature Reservations AgentWe zoeken een gastvrije en organisatorische Reservations Agent voor onze afdeling reserveringen bij het Bilderberg Garden Hotel in Amsterdam.De baanAls Reservations Agent bij Bilderberg zijn je verantwoordelijk voor het aannemen en afhandelen van individuele en groepsreserveringen. Je bent de spin in het web op de afdeling...

  • Reservations agent

    4 weken geleden

    Amsterdam, Nederland Quentin Hotel Amsterdam Voltijd

    Are you enthusiastic and dedicated to exceeding guest expectations?Then we are looking for you!At Quentin Hotels we try to create extraordinary experiences for our guests. We are looking for a motivated Reservations Agent who can help us achieve our goals.As a Reservations Agent, you (together with your team) are responsible for 11 hotels in Amsterdam,...

  • Reservations Agent

    4 weken geleden

    Amsterdam, Nederland The Standard Hotel Voltijd

    **The Standard Brussels**: **Reservations Agent**: **The Standard Brussels**: **Reservations Agent**: Opening in early 2025, The Standard, Brussels marks the hotel brand's third outpost in Europe. Set in the city's Northern Quarter, The Standard, Brussels brings the brand's design, culture and activation-driven philosophy to Belgium. With 180 guestrooms...

  • Reservations Agent

    6 maanden geleden

    Amsterdam Noord, Nederland YOTEL Amsterdam Voltijd

    We are looking for someone to join our **Pre-Arrival Crew** (our name for Reservations)**.** The role of PAC Crew (Reservations Agent) working at YOTEL is one of continued development and never a dull day! You will get to interact with our great guests before and during their stay, making sure their stay at YOTEL Amsterdam is seamless - making you very...

  • Reservations Agent bij Bilderberg

    2 maanden geleden

    Amsterdam, Nederland Bilderberg Garden Hotel Voltijd

    Wij zoeken een Reservations AgentBij Bilderberg Garden Hotel zijn wij op zoek naar een Reservations Agent die onze gasten een onvergetelijke ervaring kan bieden. Als Reservations Agent ben je de eerste contactpersoon voor onze gasten en ben je verantwoordelijk voor het aannemen en afhandelen van individuele en groepsreserveringen.Wat verwachten wij van...

  • Reservations Agent

    4 weken geleden

    Amsterdam, Nederland Quentin Hotel Amsterdam Voltijd

    Are you enthusiastic and dedicated to exceeding guest expectations?Then we are looking for you!At Quentin Hotels we try to create extraordinary experiences for our guests. We are looking for a motivated Reservations Agent who can help us achieve our goals.As a Reservations Agent, you (together with your team) are responsible for 11 hotels in Amsterdam,...

  • Reservations Agent

    6 maanden geleden

    Amsterdam, Noord-Holland, Nederland Quentin Hotel Amsterdam Voltijd

    Are you enthusiastic and dedicated to exceeding guest expectations?Then we are looking for you!At Quentin Hotels we try to create extraordinary experiences for our guests. We are looking for a motivated Reservations Agent who can help us achieve our goals.As a Reservations Agent, you (together with your team) are responsible for 11 hotels in Amsterdam,...

  • Reservations Agent

    3 maanden geleden

    Amsterdam, Nederland Quentin Hotel Amsterdam Voltijd

    Are you enthusiastic and dedicated to exceeding guest expectations?Then we are looking for you!At Quentin Hotels we try to create extraordinary experiences for our guests. We are looking for a motivated Reservations Agent who can help us achieve our goals.As a Reservations Agent, you (together with your team) are responsible for 11 hotels in Amsterdam,...

  • Reservations Agent

    15 uur geleden

    Amsterdam, Nederland Quentin Hotel Amsterdam Voltijd

    Are you enthusiastic and dedicated to exceeding guest expectations?Then we are looking for you!At Quentin Hotels we try to create extraordinary experiences for our guests. We are looking for a motivated Reservations Agent who can help us achieve our goals.As a Reservations Agent, you (together with your team) are responsible for 11 hotels in Amsterdam,...

  • Cluster Reservations Internship

    2 maanden geleden

    Amsterdam Zuid, Nederland Hilton Voltijd

    Cluster Reservations Internship About Hilton Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is...

  • Reservation agent

    4 weken geleden

    Amsterdam, Nederland ROYAL98 Voltijd

    The Reservations Agent is in charge of booking individual and group reservations in the hotel. Furthermore s/he is supporting the Reservation Manager in the daily tasks.Tasks will consist of the followingHandling of individual and group reservationsHandling of commission inquiriesManaging third party websitesReplacing the Revenue Manager during...

  • Reservations Agent

    6 maanden geleden

    Amsterdam, Nederland Corendon Hotels & Resorts Netherlands Voltijd

    **_Wat is het voordeel voor mij?_** - Een fulltime salaris tussen de €2.250; - & €2.500; - per maand - Een unieke kans om deel uit te maken van een leuk, gezellig en enthousiast team; - Een stijlvolle, dynamische, internationale werkomgeving; - De mogelijkheden om je door te ontwikkelen; - Carrièremogelijkheden binnen de Corendon group; - Ruimte voor...

  • Reservation Agent

    4 weken geleden

    Amsterdam, Nederland ROYAL98 Voltijd

    The Reservations Agent is in charge of booking individual and group reservations in the hotel. Furthermore s/he is supporting the Reservation Manager in the daily tasks.Tasks will consist of the followingHandling of individual and group reservationsHandling of commission inquiriesManaging third party websitesReplacing the Revenue Manager during...

  • Reservation Agent

    3 weken geleden

    Amsterdam, Nederland AccorHotel Voltijd

    Job DescriptionThe Reservations Agent is in charge of booking individual and group reservations in the hotel. Furthermore s/he is supporting the Reservation  Manager in the daily tasks.Tasks will consist of the following:Handling of individual and group reservations.Handling of commission inquiriesManaging third party websitesReplacing the Revenue Manager...

  • Reservations Agent

    5 maanden geleden

    Amsterdam, Nederland Cycas Hospitality Voltijd

    Radisson Hotel & Suites Amsterdam South has 227 suites and rooms and opened in April 2021. We want to appeal to both transient and longer-staying travellers visiting the Dutch capital. Each of the studio’s, one-bed and two-bed apartments has its own fully equipped kitchen. It is up to us to make them feel at home with our family of associates! All rooms...

  • Reservation Agent

    4 weken geleden

    Amsterdam, Nederland ROYAL98 Voltijd

    The Reservations Agent is in charge of booking individual and group reservations in the hotel. Furthermore s/he is supporting the Reservation  Manager in the daily tasks.Tasks will consist of the following:Handling of individual and group reservations.Handling of commission inquiriesManaging third party websitesReplacing the Revenue Manager during...