Customer Service Associate | French

2 weken geleden


Utrecht, Nederland Undutchables Voltijd

Job description

As a French-speaking Customer Service Representative, you will:
  • Be the first point of contact for company dealers and partners, handling B2B & B2C interactions via email and phone.
  • Proactively reach out to businesses, ensuring their needs are met while identifying opportunities to up-sell and cross-sell.
  • Keep everything running smoothly by accurately updating and maintaining information in the company system.
  • You'll play a key role in building strong relationships and driving success in the French & Dutch market.
Ready to make an impact?

Requirements

Are you the perfect fit for this role?
We’re looking for someone who:
  • Speaks excellent French and Dutch (B2 level or higher is a MUST)
  • Is available for at least 32 hours per week (40 hours preferred)
  • Has an HBO/MBO degree or equivalent thinking level
  • Has technical knowledge or affinity and excels in client interactions
  • Is proactive, confident, and not afraid to pick up the phone to connect with people
In this role, you’ll be working in the French & Dutch market and collaborating closely with a Dutch team. Ready to take on the challenge?

Working conditions

  • Training and learning opportunities
  • Very nice and motivated international team
  • Your well-being as an employee will be put in the first place
  • Hybrid working ( usually 3 days at the office and 2 at home)
  • Travel allowance
  • Working from home allowance

Company description

If you think of the Netherlands there are some things that certainly come to your mind: stroopwafels, windmills and, of course, bikes My client is a Dutch company that is recognized abroad as a winning brand. They are now expanding their CS Team and are, therefore, looking for you

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