Customer Service Associate | French
2 weken geleden
Job description
As a French-speaking Customer Service Representative, you will:- Be the first point of contact for company dealers and partners, handling B2B & B2C interactions via email and phone.
- Proactively reach out to businesses, ensuring their needs are met while identifying opportunities to up-sell and cross-sell.
- Keep everything running smoothly by accurately updating and maintaining information in the company system.
- You'll play a key role in building strong relationships and driving success in the French & Dutch market.
Requirements
Are you the perfect fit for this role?We’re looking for someone who:
- Speaks excellent French and Dutch (B2 level or higher is a MUST)
- Is available for at least 32 hours per week (40 hours preferred)
- Has an HBO/MBO degree or equivalent thinking level
- Has technical knowledge or affinity and excels in client interactions
- Is proactive, confident, and not afraid to pick up the phone to connect with people
Working conditions
- Training and learning opportunities
- Very nice and motivated international team
- Your well-being as an employee will be put in the first place
- Hybrid working ( usually 3 days at the office and 2 at home)
- Travel allowance
- Working from home allowance
Company description
If you think of the Netherlands there are some things that certainly come to your mind: stroopwafels, windmills and, of course, bikes My client is a Dutch company that is recognized abroad as a winning brand. They are now expanding their CS Team and are, therefore, looking for you-
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