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Front Office Supervisor

4 maanden geleden

Schiphol, Nederland Ibis Styles Amsterdam Airport Voltijd

GREEN | GENUINE | CONNECTING


Ibis Styles Amsterdam Airport is now recruiting for a Front Office Supervisor


Are YOU ready for your next step?


Would you like to be part of a young, interactive and bustling team and environment? Ibis Styles Amsterdam Airport is now recruiting a Front Office Supervisor. For this position the hotel is currently seeking responsible creative minded socializers willing to go that step further to make guests dreaming of coming back to us, and more importantly, of meeting you again The position is more-over a true hands-on position and not a behind-your-desk position.


As a future Front Office Supervisor you will be working full-time with us. You love to share your experience, stories and ideas by attending weekly meetings with your colleagues and report to the Front Office Manager.


Your aim is to achieve the highest possible service and quickly you will know what a true HEARTIST means. Next to performing on stage, you are the first point of contact for all operational staff members when complaints or problems arise. You’re a realist and knows that sometimes complaints pop-up and can manage efficiently with them to increase the W-O-W factor. You seek project management and quality management in a department devoted to your specific needs and goals.


The ideal candidate will recognize himself/herself in the below mention and description (and will smile instantly):

  • You’re born with hospitality and know that we’re not advertising for a 9-to-5 job. Working on bank holidays and frequently during weekends is part of the job;
  • You already have preferably 1-2 year experience in the front office and knows what it takes to lead a team;
  • You know that when providing an excellent service over hours are possible;
  • Guest satisfaction/interaction is your goal, whether it be in Dutch or English, a third language is considered as a plus;
  • You have a social and out-going personality but knows when we need to talk about business;
  • Deadlines are motivating you and likewise do you know how to keep the team motivated as well;
  • Good is not always good enough for you. You aim to deliver.