Software Sales Executive
2 maanden geleden
Our client is a Dutch family-owned leader in the agri-food sector. They have been supporting farmers and greenhouse growers for over 65 years in the transition to more efficient and sustainable food production methods. Their product portfolio ranges from hardware, software to consulting services. With production facilities in the Netherlands and 7 offices across 3 continents, the products reach partners such as investors, installers and greenhouse builders, as well as end users like growers and livestock farmers.
Currently we are supporting them in the search for a Global After Sales Manager to lead the After Sales support center. With a focus on international operations, the Global After Sales Manager is integral in driving quality improvements, aligning with product development, and optimizing production processes. Your key responsibility in this role would be to implement and manage changes, set up SLAs, and lead and inspire the team.
Crafting and developing after-sales policies tailored to regional customer needs
P&L responsibility for the After Sales support center, achieving annual turnover and margin targets, and fostering new business development
Leadership and development of the team, overseeing performance management cycles and personal development initiatives
Managing financial, marketing, and HR aspects in collaboration with relevant support departments
Serving as a sparring partner and primary contact for customers and colleagues on after-sales service, project coordination, and international business development activities
HBO/WO in business administration, technology, or equivalent qualification
~ Proven ability to inspire and develop teams while setting clear boundaries; Commercial and operational expertise in sales and delivery of technical services
~ Excellent command of Dutch and English languages, both spoken and written
Hybrid working (home/office)
~We never request payment from candidates, and we always contact you through our official business accounts and platforms. Please note, for this role you have to reside in the Netherlands and be in possession of a valid working permit.
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