Technical Customer Support | German
2 weken geleden
Your duties and responsibilities include:
- Acting as the initial point of contact for dealers and end users via phone during help desk operations
- Managing tickets from dealers and end users, ensuring clear and concise communication while adhering to relevant policies and procedures to uphold top-notch customer support standards
- Identifying and resolving technical issues related to products, as well as detecting and reporting any quality concerns
- Keeping abreast of product developments to provide accurate and current information to dealers and end users
- Maintaining a positive and professional demeanor while assisting dealers and end users
- Proficient communication skills in German, both written and verbal, and preferably in Dutch or English
- Exceptional problem-solving and troubleshooting capabilities
- Capability to thrive in a fast-paced setting and manage multiple tasks concurrently
- Keen attention to detail and strong organizational aptitude
- MBO level education or equivalent experience
- Minimum of 2 years of relevant work experience
- Familiarity with Office 365, and preferably proficiency in using Freshdesk and Microsoft Dynamics
- Interest in technology and barbecues
- 27 vacation days a year
- travel compensation
- good retirement plan
- Personal development training's
- Monthly barbecues and other team events It is a fulltime position (40 hours a week) and they are looking for someone who can start ASAP Company description Our client is a family owned business and one of the leading developers and manufactures of outdoor cooking products. They are an international company who offer a friendly, family working environment. They are currently looking for a Technical Customer Support for the German market. You will be working in a professional, international environment (in a team of 13) with people who can also offer you the help and support you need along the way to reach your potential.
-
Technical Customer Support | German
2 weken geleden
Utrecht, Nederland Undutchables VoltijdAs a Technical Customer Support, you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a smooth experience with our client's products. Your role involves delivering effective technical support through various channels, including phone and their ticket system. Acting as the initial point of...
-
Technical Customer Support | German
2 weken geleden
Utrecht, Nederland Undutchables VoltijdAs a Technical Customer Support, you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a smooth experience with our client's products. Your role involves delivering effective technical support through various channels, including phone and their ticket system. Acting as the initial point of...
-
Technical Customer Support | German
2 weken geleden
Utrecht, Nederland Undutchables VoltijdAs a Technical Customer Support, you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a smooth experience with our client's products As a Technical Customer Support, you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a...
-
Customer Support | German C2
2 dagen geleden
Utrecht, Nederland Undutchables VoltijdAre you ready to revolutionize customer service and shape the future of client interactions? As a Customer Support Specialist, you'll embark on a dynamic journey where every day brings new challenges Are you ready to revolutionize customer service and shape the future of client interactions? As a Customer Support Specialist, you'll embark on a dynamic...
-
Customer Support | German C2
2 weken geleden
Utrecht, Nederland Undutchables VoltijdAre you ready to revolutionize customer service and shape the future of client interactions? As a Customer Support Specialist, you'll embark on a dynamic journey where every day brings new challenges Are you ready to revolutionize customer service and shape the future of client interactions? As a Customer Support Specialist, you'll embark on a dynamic...
-
Customer Support | German
3 dagen geleden
Utrecht, Nederland Undutchables VoltijdWe're seeking an enthusiastic and driven professional with a passion for delivering exceptional customer service. Your excellent communication skills, patience, and ability to listen attentively make We're seeking an enthusiastic and driven professional with a passion for delivering exceptional customer service. Your excellent communication skills, patience,...
-
Customer Support | German
2 weken geleden
Utrecht, Nederland Undutchables VoltijdWe're seeking an enthusiastic and driven professional with a passion for delivering exceptional customer service. Your excellent communication skills, patience, and ability to listen attentively make We're seeking an enthusiastic and driven professional with a passion for delivering exceptional customer service. Your excellent communication skills, patience,...
-
Customer Support | German C2
1 week geleden
Utrecht, Nederland Undutchables Voltijd € 2.500 - € 3.000Job description Are you ready to revolutionize customer service and shape the future of client interactions? As a Customer Support Specialist, you'll embark on a dynamic journey where every day brings new challenges and opportunities to make a profound impact. Your Mission: Elevate Customer ExperiencesAs a frontline champion, you'll dive deep into...
-
Customer Support | German C2
1 week geleden
Utrecht, Nederland Undutchables Voltijd € 2.500 - € 3.000Job description Are you ready to revolutionize customer service and shape the future of client interactions? As a Customer Support Specialist, you'll embark on a dynamic journey where every day brings new challenges and opportunities to make a profound impact. Your Mission: Elevate Customer ExperiencesAs a frontline champion, you'll dive deep into...
-
Technical Customer Support Representative
3 dagen geleden
Utrecht, Nederland Undutchables VoltijdAs a Technical Customer Support Officer, you will engage with multiple departments, including Service, Operations, Production, Product Management, and Sales. The role encompasses both technical (30%) As a Technical Customer Support Officer, you will engage with multiple departments, including Service, Operations, Production, Product Management, and Sales....
-
Technical Customer Support Representative
6 uur geleden
Utrecht, Nederland Undutchables VoltijdAs a Technical Customer Support Officer, you will engage with multiple departments, including Service, Operations, Production, Product Management, and Sales. The role encompasses both technical (30%) As a Technical Customer Support Officer, you will engage with multiple departments, including Service, Operations, Production, Product Management, and Sales....
-
Technical Customer Support Representative
22 uur geleden
Utrecht, Nederland Undutchables VoltijdAs a Technical Customer Support Officer, you will engage with multiple departments, including Service, Operations, Production, Product Management, and Sales. The role encompasses both technical (30%) As a Technical Customer Support Officer, you will engage with multiple departments, including Service, Operations, Production, Product Management, and Sales....
-
Customer Support | German
2 weken geleden
Utrecht, Nederland Undutchables VoltijdJob description We're seeking an enthusiastic and driven professional with a passion for delivering exceptional customer service. Your excellent communication skills, patience, and ability to listen attentively make you a perfect fit for this role. Your familiarity with webcare and social media, coupled with a genuine interest in cycling, enhances your...
-
Customer Support | German
2 weken geleden
Utrecht, Nederland Undutchables VoltijdJob description We're seeking an enthusiastic and driven professional with a passion for delivering exceptional customer service. Your excellent communication skills, patience, and ability to listen attentively make you a perfect fit for this role. Your familiarity with webcare and social media, coupled with a genuine interest in cycling, enhances your...
-
Customer Support
4 dagen geleden
Utrecht, Nederland Walters People VoltijdWould you like to be part of a company specializing in providing comprehensive solutions for efficient container management? The company distinguishes itself through an innovative approach and the quality of its services. It offers a wide range of solutions, ranging from design and manufacturing to logistics management and container maintenance. As a...
-
Technical Customer Support Representative
9 uur geleden
Utrecht, Nederland Undutchables Voltijd € 3.500 - € 4.500Job description As a Technical Customer Support Officer, you will engage with multiple departments, including Service, Operations, Production, Product Management, and Sales. The role encompasses both technical (30%) and administrative (70%) duties. A TYPICAL DAY INVOLVES: Providing phone support to international customers with questions about client's...
-
International Sales Support | German
4 weken geleden
Utrecht, Nederland Undutchables VoltijdAs an International Sales Support representative, you are responsible for supporting the commercial team in all aspects of the sales process. Your main target is the German market, but you will suppor As an International Sales Support representative, you are responsible for supporting the commercial team in all aspects of the sales process. Your main target...
-
Customer Service
1 week geleden
Utrecht, Nederland Undutchables Voltijd € 2.500 - € 3.000Are you ready to revolutionize customer service and shape the future of client interactions? Elevate Customer ExperiencesAs a frontline champion, you'll dive deep into the heart of customer inquiries, unraveling intriguing questions and crafting tailored solutions that go beyond the ordinary. Client Support only via E-mail (ask what the clients needs and...
-
Customer Service
1 week geleden
Utrecht, Nederland Undutchables Voltijd € 2.500 - € 3.000Are you ready to revolutionize customer service and shape the future of client interactions? Elevate Customer ExperiencesAs a frontline champion, you'll dive deep into the heart of customer inquiries, unraveling intriguing questions and crafting tailored solutions that go beyond the ordinary. Client Support only via E-mail (ask what the clients needs and...
-
Technical Support Specialist
2 maanden geleden
Utrecht, Nederland Oceanwide VoltijdJob description We are looking for a Support Specialist who can support the technicians in the field with complex troubleshooting and fould finding. Both remotely and on location. You are the first point of contact for the technicians in the field. The support specialist will be based in Utrecht and have constant interaction with the technicians in...