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Customer Operations Specialist | German
5 maanden geleden
As the Customer Operations Specialist, you will supervise key & independent accounts within an assigned customer portfolio, forging strong connections with the internal teams and stakeholders to ensure seamless business operations. You will also collaborate closely with the sales & marketing team to execute upcoming strategies effectively.Foster a culture of collective responsibility and prioritize customer satisfaction.
~ Oversee order & backlog management, including outbound orders, pro forma invoices, and returns.
~ Monitor order management to optimize supply fill rates and meet quarterly targets.
~ Provide support and training on B2B Portal usage.
~ Manage Consignment Customers throughout the process.
~ Strong communication and written skills in English and German
~Order & backlog management experience
~ Good organizational and planning skills
~ Strong team player
~ Experience in SAP and excel Working conditions 25 vacation daysPension planCompetitive salary(TBC)
Company description Our international client is known for being one of the world’s premier watchmakers, recognized for their design innovation and excellence.
