Delivery Lead
4 weken geleden
DevOn is a global technology and consulting company at the forefront of leading DevOps and AI transformations, and in establishing High-Performance Distributed DevOps teams for leading companies worldwide. We help market leaders take the next step in tech consulting, training, and software delivery. Our dynamic teams are built on the belief that personal growth is central to our organization's success
As a Client Delivery Leader , you will lead strategic growth across key accounts, scaling client engagements to maximize their potential while ensuring exceptional service delivery. Your responsibilities will encompass client relationship management, expanding awareness of DevOn’s solutions, managing recruitment and retention, and fostering consultant satisfaction and career growth. Client Relationship Management
Build and nurture strategic relationships with key stakeholders across existing client accounts.
Educate clients about DevOn’s diverse solution portfolio, including data, AI, cloud computing, DevOps, and software development.
Create and execute cross-selling and upselling strategies to expand account potential.
Recruitment and Quality Assurance
Collaborate with recruitment teams to identify and onboard top-tier professionals in various technical domains.
Maintain stringent quality assurance standards across all client deliverables.
Consultant Management and Retention
Foster a culture of continuous learning and development among consultant teams.
Upskill consultant teams and implement cross-selling initiatives to enhance client portfolios.
Scale recruitment efforts to double consultant capacity while maintaining delivery excellence.
Achieve maximum account growth potential with a focus on retention and sustainability.
Proven experience in account management, client delivery, or equivalent leadership roles.
Strong knowledge of Agile, DevOps, and emerging technologies like AI and cloud computing.
Demonstrated success in scaling client accounts and driving business growth.
Bachelor’s degree in a relevant field.
~ Native Dutch speaker.
~5+ years of experience in client delivery and leadership roles.
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