Dutch Customer Care Specialist

7 dagen geleden


Nederland TP Voltijd

We are looking for a proactive and customer-focused Customer Support Specialist to join our regional support team. Minimum 1–2 years of experience in customer service, helpdesk, or shared service support (B2B experience preferred).
Proficient in English and Dutch (both written and verbal).
Willing to work on a 9-month renewable contract.
Provide first-line support to business clients via email, chat, or phone.
Manage and resolve B2B inquiries related to orders, accounts, and system usage.
Collaborate with internal teams to ensure timely and accurate responses. Handle escalations professionally and ensure service-level targets are met.
Support process improvements and contribute to continuous service enhanceme



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