Account Director

pThe Outform Group is an award-winning global innovation agency. We partner with some of the best-known brands and retailers worldwide to transform customer experience through insight, technology, and creativity. Our dream is to be revered as the agency shaping the Future of Retail, and in EMEA and we have ambitious plans for growth. /p h3The Opportunity /h3 pWe are looking for people to join our team who share our spirit – Dare to Innovate. We have a strong entrepreneurial ambition, and our people must be proactive and agile collaborators. We’ve seen rapid growth and for this role we are seeking a highly organized, self-motivated and creative Account Director to join our team in The Netherlands /p h3The Role /h3 pResponsible for onboarding and managing a major client across the EMEA region with our full service offering, with a strong platform and program management scope. /p pJob Title: Account Director /p pReporting to: VP Commercial /p pLocation: Mijdrecht, The Netherlands /p pHours of work: 40 HRS /p h3Key Responsibilities /h3 ul liProven ability to grow revenue through strategic client relationships /li liIdentify, develop, and follow up on commercial opportunities /li liManage client expectations throughout the development and production process, ensuring high levels of satisfaction /li liOwn the full sales cycle from prospecting to credentials presentations, aligned with our commercial policy /li liBuild and maintain strong client relationships, acting as the primary point of contact and trusted advisor /li liCollaborate with internal teams (design, production, logistics) to ensure timely and on-budget delivery of projects /li liTranslate client needs into strategic, creative, and feasible proposals that reflect Outform’s values and capabilities /li liNegotiate contracts, pricing, and terms while maintaining healthy margins and contributing to business unit profitability /li liMonitor and report on pipeline progress in line with KPIs and financial targets /li liAnalyze client data and market trends to identify new opportunities and inform strategic decisions /li liProvide regular updates and reporting on account performance, client satisfaction, and commercial outcomes /li liSupport the Business Unit Director in executing the business development strategy across EMEA /li /ul h3Key Skills and Experience /h3 ul liMinimum of 10 years Account Director experience or related experience within an agency or similar retail display or print management business /li liHave a passion for working with well-known national and international brands /li liHigh level of initiative and proactivity, with the ability to work autonomously and balance multiple projects /li liExcellent oral and written communication skills in English, able to formulate and write our values, strategy and proposed solution on clients opportunities /li liFluency in another language such as German, Spanish or French is considered advantageous /li liAbility to travel domestic and international /li /ul #J-18808-Ljbffr