Manager IT Operations

5 maanden geleden

Rotterdam, Nederland Eneco Voltijd

-> 5 years
-IT-Operations
-€90.000 - €135.000
- Immerse yourself in a dynamic role, at the forefront of the energy transition.
- Take charge of our critical systems, serving as the backbone of our organization.
- Drive for top performance while safeguarding the seamless continuity and robust security of our IT operations.
- Why choose for Eneco?At Eneco, we are diligently working towards a smarter, cleaner, and more sustainable future. We have an ambitious "One Planet" strategy, aiming to achieve climate neutrality for both our organization and all our customers by 2035. This entails providing innovative digital capabilities and smart solutions to realize these goals. Simultaneously, we focus on maintaining a good balance between work and personal life, fostering personal growth, and prioritizing customer orientation. Our goal is to collectively make a difference and create a more sustainable future for everyone.
- What you’ll doStep into the role of Manager IT Operations and take the lead of our organization's critical 24/7 IT and OT infrastructure, ensuring constant security and reliability. Collaborate closely with our external partners to shape our forward-thinking IT infrastructure strategy. Your scope includes overseeing Application Monitoring, Infra Monitoring, Database Management, Cloud Infrastructure, On-premise Infrastructure, and Tech Control; keeping a keen eye on security, cost control, and risk & compliance. Drive our strategic partners to peak performance while mentoring and guiding your teams towards delivering top-notch results for Eneco.
- Is this about you?You bring a sense of autonomy and dedication to your role as a people manager, backed by your deep understanding of the IT domain. As an individual, you are a persistent with a clear opinion, and you are capable of confidently saying no when needed, prioritizing continuity above all.

You thrive in stakeholder engagement, adept at navigating diverse perspectives and effectively resolving conflicts. Furthermore you have:

- A Master’s degree in computer science or related (technical) discipline
- 10+ years of relevant experience in the working field of IT Operations
- Proven experience in developing and implementing 24/7 IT and OT and generic IT services in a challenging environment
- Proven knowledge of recent and modern business technology for utilities, energy or natural resources
- Proven track record in people management and being able to empower teams
- Strong analytical thinking & problem-solving skills
- Exceptional project management & organizational skills
- Strong leadership and management skills
- Excellent business case writing
- Strong verbal, written and presentation and communication skills
- English professional working proficiency
- You’ll be responsible forStrategy
- Co-create the IT infrastructure strategy from an enterprise point-of-view with internal and external partners;
- Identify collective and individual future development needs in generic IT services and IT/OT infrastructure and drive the transformation;
- Spot innovations within the field of IT infrastructure and feed the Lead Strategic Partner Management with relevant opportunities for (strategic) partnerships.

Generic IT Operations
- Lead operations of full 24/7 secure OT & IT infrastructure and act as the ‘guardian’ of availability, reliancy and compliancy;
- Lead development & maintenance in a cost effective, risk aware manner;
- Lead delivery of related (strategic) projects and programs across countries and act as overall owner of the IT services & Operations.

Security Operations
- Lead optimization, discovering ability and protection coverage of critical systems and sensitive information to digital attacks;
- Ensure adequate control of information security to ensure the availability, integrity and confidentiality of services delivered;
- Identify potential risks in the implementation and ensures the implementation and monitoring of the risk policy and compliance management.

Operational Partner Management
- Manage operations with technology partners on an operational-level and direct execution of partner-contracts to ensure quality and delivery.
- Report on identified service KPI’s delivered by technology partners.

Stakeholder management
- Act as "trusted advisor" to DTS leadership on IT services and build close relationships with local business directors, DTS leads and strategic partners
- Drive leaders to balance trade-offs between speed to market, cost, risk and quality and prioritize and plan developments.

Leadership
- Manage and coach the team of 38 people, including 7 direct reports.
- Optimize individual performance and ensure continuous development, professional behaviour, and positive, inclusive and safe working atmosphere
- Set goals, monitors benefits/quality and secure results and goals for the teams.
- This is where you’ll workAs our Manager IT Operations, you will lead and mentor the IT Operations team, oversee the

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