Business Process Analyst

5 maanden geleden

Rotterdam, Nederland Ocean Network Express Voltijd

**JOB PURPOSE**:
The Business Process Analyst plays a key role within the EUA Business Process & Information Technology department (EUA BPIT). This department oversees the management of Strategy & Innovation, Enterprise Architecture, Business Process, and IT Operations across the Europe and Africa region. As a Business Process Analyst, you will play a crucial role in optimising and streamlining our business processes to drive operational excellence and deliver exceptional results. You will work closely with cross-functional teams to identify areas for improvement. Your responsibilities include providing business process management, quality management, business services, training, systems support, and system development management.

**Primary Job Responsibilities and Measurement**:
As a Business Process Analyst, your main focus will be on the following areas:

- Business Processes:_
- Implement and enhance existing business processes across the EUA region, collaborating with key stakeholders and decision-makers.
- Coordinate the documentation and communication of processes to stakeholders, ensuring quality, completeness, and adherence to timelines.
- Conduct thorough analyses to identify root causes and provide valuable suggestions for improvement.
- Effectively communicate process changes to stakeholders and internal clients.
- Deliver process documentation, including standard operating procedures (SOPs) and system manuals.
- Provide guidance and support to the EUA Off-Shore Service Desk.
- To support the Management of any projects overseen by EUA BPIT.
- Training:_
- Provide process and system training to business users as required.
- Develop training schedules and agendas.
- Seek feedback from our business users, incorporating their valuable input to continuously improve the training experience.
- Change Management:_
- Manage process and system changes, analysing requested changes and documenting system requirements.
- Deliver process documentation (SOPs, system manuals) for new or updated processes.
- Lead Business Justification documentation for system changes, adhering to the RoE (Rules of Engagement), supporting and conducting Testing, measuring Value and announcement sending.

**Skills, Qualifications, and Expertise**:

- To excel in this role, you should possess the following skills:

- Strong analytical and problem-solving skills.
- Excellent teamwork skills.
- Good written and verbal communication skills.
- Interpersonal skills for effective collaboration.
- Effective prioritisation, time management, and organisational skills.
- Knowledge of the liner shipping business and processes.
- Familiarity with OPUS and Service Now platforms.

**Competencies**:
In addition to the required skills, the following competencies will contribute to your success in this role:

- Customer focus - Put the customer at the forefront of your actions, ensuring their satisfaction and exceeding their expectations.
- Communication - Articulate ideas clearly and concisely, adapting your communication style to effectively convey information to diverse audiences.
- Problem-solving - Tackle complex challenges head-on, utilising your analytical skills to identify innovative solutions and drive positive outcomes.
- Decision-making - Make well-informed decisions in dynamic environments, considering available information and weighing potential risks and benefits.
- Innovation and improvement - Foster a mindset of continuous improvement, exploring new ideas and approaches to drive innovation and enhance processes.
- Teamwork - Thrive in a team environment, actively collaborating with colleagues, sharing knowledge, and leveraging collective expertise to achieve common goals.

**Key Relationships**
- BPM Management.
- Internal BPM, country and functional managers on business issues, root causes, bottlenecks and suggestions for improvement.
- Liner Business functions end users and business stakeholders to facilitate business process mapping and elicit requirements for improvement of systems.
- Development Team for implementation of system changes.
- End users and business stakeholders to understand issues that require resolution.
- Other EUA BPIT Management and staff.

**What we offer**
- Market based salary
- 26 Holiday days per year
- Holiday allowance
- 13th month
- Pension: a defined contribution paid by Employer and Employee
- WIA and WGA-gap insurance fully paid by ONE
- Collective Health Insurance
- Commuting and Working from Home Allowance
- Hybrid working
- Office in the centre of Rotterdam, walking distance of station Blaak and the Markthal

  • Business Analyst

    1 week geleden

    Rotterdam, Zuid-Holland, Nederland van nes + plaisier Voltijd

    At {company}, we're seeking a skilled Business Analyst to join our team. In this role, you will be responsible for analyzing business needs and developing solutions to improve operational efficiency. As a Business Analyst, you will work closely with cross-functional teams to identify process improvements and implement changes that drive business results.Key...

  • Business Analyst

    5 maanden geleden

    Rotterdam, Nederland Yer Voltijd

    **Samenvatting**: Rotterdam Engineering & Development Hbo Detavast Geplaatst in: - IT - Engineering & Development **Over deze vacature**: Business Analyst in Rotterdam **De functie**: Ben jij een Business Analyst die wil bijdragen aan innovatieve engineeringoplossingen? Onze partner, een vooraanstaande engineeringorganisatie in Rotterdam, zoekt een...

  • Business Process Analyst

    4 dagen geleden

    Rotterdam, Zuid-Holland, Nederland Vopak Voltijd

    About the RoleThis Business Process Analyst position at Vopak Global IT is an exciting opportunity for someone to make a real impact on the company's operations. The successful candidate will be responsible for defining and improving business processes, working closely with various stakeholders to ensure seamless collaboration and efficient solutions.Key...

  • Business Process Analyst

    2 weken geleden

    Rotterdam, Nederland Ocean Network Express Voltijd

    **About the Role**: As a Business Process Analyst at ONE, you'll play a vital role in optimizing and streamlining our business processes across the Europe and Africa region. You'll work closely with cross-functional teams to identify areas for improvement, implement innovative solutions, and deliver exceptional results. **Key Responsibilities**: -...

  • Process Improvement Analyst

    3 weken geleden

    Rotterdam, Zuid-Holland, Nederland beBee Professionals Voltijd

    Job Title: Business Process AnalystAbout the Position:beBee Professionals is seeking a skilled Business Process Analyst to join our team in Róterdam. The successful candidate will be responsible for analyzing and improving business processes, identifying areas of improvement, and developing strategies to optimize processes.Key Responsibilities:Analyze...

  • Business Analyst

    4 weken geleden

    Rotterdam, Zuid-Holland, Nederland Forvis Mazars Voltijd

    Job Title: Business AnalystWe are seeking a highly skilled Business Analyst to join our team at Forvis Mazars. As a Business Analyst, you will play a key role in driving business growth and improvement by analyzing business needs and developing solutions to meet those needs.Key Responsibilities:Analyze business needs and develop solutions to meet those...

  • Business Operations Analyst

    1 maand geleden

    Rotterdam, Zuid-Holland, Nederland beBee Professionals Voltijd

    Business Process Analyst Job DescriptionWe are seeking a highly skilled Business Process Analyst to join our team at beBee Professionals in Róterdam.Key Responsibilities:Analyze and improve business processes to increase efficiency and productivity.Identify areas of improvement and develop strategies to optimize processes.Develop and implement process...

  • Business Process Analyst

    2 maanden geleden

    Rotterdam, Nederland Vopak Voltijd

    Rotterdam IT 40 uur **Beschrijving van** **deze vacature**: Start your career as a Business Process Analyst at Vopak! Be a key contributor in defining and enhancing business processes, fostering collaboration between Vopak's demand organization, corporate units, and IT solution delivery teams. Join us on this dynamic journey of innovation and improvement...

  • Business Systems Analyst

    1 maand geleden

    Rotterdam, Zuid-Holland, Nederland beBee Professionals Voltijd

    Business Analyst Coordinator Job DescriptionBeBee Professionals is seeking a highly skilled Business Analyst Coordinator to support our organization in Róterdam.The ideal candidate will be responsible for providing business analysis and coordination support, including data analysis, process improvement, and project management.Key Responsibilities:Conduct...

  • Business Analyst

    2 weken geleden

    Rotterdam, Zuid-Holland, Nederland Alpha B.V Voltijd

    Key ResponsibilitiesAs a Business Analyst at {company}, you will be responsible for analyzing business needs and developing solutions to drive growth and improvement. This role involves working closely with cross-functional teams to identify opportunities for process improvement and implementing changes that drive results.Key SkillsSuccessful candidates will...

  • Business Analyst

    2 weken geleden

    Rotterdam, Zuid-Holland, Nederland Synsel Voltijd

    We are looking for a skilled Business Analyst to join our team at company.The ideal candidate will have strong analytical skills and be able to analyze complex business problems and develop well-reasoned solutions.Key responsibilities include:Analyzing business operations and identifying opportunities for improvementDeveloping and implementing process...

  • Business Systems Analyst

    1 maand geleden

    Rotterdam, Zuid-Holland, Nederland beBee Professionals Voltijd

    Business Analyst CoordinatorWe are seeking a highly skilled Business Analyst Coordinator to support our organization in Róterdam.Key Responsibilities:Provide business analysis and coordination support to the organization.Gather and analyze data to inform business decisions.Develop and implement process improvements to increase efficiency.Provide project...

  • Business Analyst

    2 maanden geleden

    Rotterdam, Nederland Kevin Edward Voltijd

    RELOCATION IS MANDATORYWe are looking for a dedicated Business Analyst to join our team at Government Organization. The Business Analyst will be responsible for identifying business needs, analyzing workflows, and ensuring that technical solutions meet organizational requirements. This role involves working closely with stakeholders, supporting project...

  • Business Process Improvement Specialist

    3 weken geleden

    Rotterdam, Zuid-Holland, Nederland Vopak Voltijd

    Business Process Analyst RoleAre you a process enthusiast looking to make a difference in a dynamic and innovative company? Do you have a passion for improving business processes and collaborating with cross-functional teams?We are seeking a skilled Business Process Analyst to join our team at Vopak Global IT. As a Business Process Analyst, you will play a...

  • Business Analyst.

    2 weken geleden

    Rotterdam, Zuid-Holland, Nederland KONE Voltijd

    Job Title: Senior Business AnalystAbout the Role: We are seeking an experienced Senior Business Analyst to join our team. As a Senior Business Analyst, you will be responsible for analyzing business needs and developing solutions to meet those needs. This is a challenging and rewarding role that requires strong analytical and problem-solving skills.Key...

  • Business Analyst

    1 week geleden

    Rotterdam, Zuid-Holland, Nederland Haystack People Voltijd

    About the Role:We are seeking a highly skilled Business Analyst to join our team. In this role, you will be responsible for analyzing business problems and developing solutions to drive growth and improvement.About the Company:{company} is a leading provider of innovative solutions. Our team is passionate about delivering exceptional results and making a...

  • Business Analyst

    2 weken geleden

    Rotterdam, Zuid-Holland, Nederland AXS Logistiek Voltijd

    Job Title: Business AnalystJob Summary: We are seeking a highly skilled Business Analyst to join our team. The ideal candidate will have experience in data analysis and problem-solving.Responsibilities:Analyze business data to identify trends and opportunitiesDevelop and implement solutions to improve business operationsCollaborate with cross-functional...

  • Business Analyst

    2 weken geleden

    Rotterdam, Zuid-Holland, Nederland Confido Finance Voltijd

    About the Role: We are seeking a skilled Business Analyst to join our team. The successful candidate will be responsible for analyzing business needs and developing solutions to improve operational efficiency. Key Responsibilities: • Identify business needs and develop solutions to improve operational efficiency • Collaborate with cross-functional teams...

  • Business Systems Analyst

    2 maanden geleden

    Rotterdam, Zuid-Holland, Nederland Kevin Edward Voltijd

    Business Analyst Role at Kevin EdwardWe are seeking a skilled Business Analyst to support our team at Kevin Edward. The successful candidate will be responsible for analyzing business needs, identifying process improvements, and ensuring that technical solutions meet organizational requirements.Key Responsibilities:Business Needs and Process Analysis:Conduct...

  • Business Process Optimization Specialist

    3 weken geleden

    Rotterdam, Zuid-Holland, Nederland beBee Professionals Voltijd

    Job Title: Business Process AnalystAbout the Role:We are seeking a highly skilled Business Process Analyst to join our team at beBee Professionals in Róterdam. The successful candidate will be responsible for analyzing and improving business processes, identifying areas of improvement, and developing strategies to optimize processes.Key...