Control Tower Escalation Support

4 maanden geleden

Veldhoven, Nederland ASML Voltijd

**Introduction to the job**:
Would you like to be part of the beating heart of an operation? Support and service challenging high-tech assembly processes? Do you truly enjoy being part of a motivated team in a new warehouse environment? Then this position is a great opportunity for you.

**Role and responsibilities**:
You are responsible to proactively predict and prevent stagnations by monitoring the logistics processes and you are in the lead to manage escalations in case they occur. You act as single point of contact for all incoming control activities and make sure the right departments are involved to perform the actions.
- Monitoring logistics processes (SAP ECC & EWM)
- Report on performance
- Initiate and drive Continuous Improvement initiatives
- Setting priorities on disturbances within the logistics processes and activities
- Lead escalations
- Contact with internal customers and stakeholders (e.g. Factories TF & EF, PP, CRL, MH, ASML Warehouses, DHL)

**Education and experience**:
MBO +/ HBO in the field of logistics, warehousing or technical area
- Experience in logistics environment, preferably in a warehouse
- Knowledge of MS-Office package
- Knowledge of SAP or other ERP system
- Experience with stakeholder management
- ASML work experience preferred
- Language skills : English, Dutch

**Skills**:
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve - and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job, you’ll need the following skills:

- Analytical and problem solving skills
- Team player with good social and communication skills
- Self-steering and structural result driven
- Can do mentality and proactive attitude
- Confident, convincing and calm under stress
- Service minded
- Capable to initiate and lead process improvements
- Flexibility to work in shifts and weekends
- Stakeholder management on different levels

**Other information**:
The Logistics Operations department is responsible for the storage, planning, assembling and shipment of ASML material, e.g. systems, upgrade packages etc. As part of the Logistics Operations team, this role is positioned within the Control Tower. The Control Tower is the responsible team for all administrative flows, preventing and predicting stagnations.

You will work in a Support shift schedule. A support shift schedule consists of an early shift one week and a late shift the next week. You have a 4 day workweek and are expected to work 1 weekend shift every 4 weeks. Keep in mind that the shift schedule might change to day shift over time.

EOE AA M/F/Veteran/Disability

**Diversity and inclusion**:
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

  • Control Tower Analyst

    4 maanden geleden

    Veldhoven, Nederland ASML Voltijd

    **Introduction to the job**: Would you like to be part of the beating heart of an operation and drive end to end improvements? Support and service challenging high-tech assembly processes? Do you truly enjoy being part of a motivated team in a Manufacturing warehouse environment? Then this position is a great opportunity for you **Role and...

  • Logistics Escalation Coordinator

    2 maanden geleden

    Veldhoven, Noord-Brabant, Nederland ASML Voltijd

    Introduction to the jobWould you like to be part of the beating heart of an operation? Support and service challenging high-tech assembly processes? Do you truly enjoy being part of a motivated team in a new warehouse environment? Then this great opportunity as a Logistics Coordinator is for you.Role and ResponsibilitiesAs a Logistics Coordinator you are...

  • Logistics Escalation Coordinator

    2 maanden geleden

    Veldhoven, Nederland ASML Voltijd

    Introduction to the jobWould you like to be part of the beating heart of an operation? Support and service challenging high-tech assembly processes? Do you truly enjoy being part of a motivated team in a new warehouse environment? Then this great opportunity as a Logistics Coordinator is for you.Role and ResponsibilitiesAs a Logistics Coordinator you are...

  • High-Tech Support Specialist

    5 dagen geleden

    Veldhoven, Noord-Brabant, Nederland ASML Voltijd

    About Our Department:Our department within Customer Support plays a crucial role in providing worldwide functional support (24x5 hours) for all off-system applications. We contribute to current and future application design, ensuring the productivity of users meets ASML's obligations.As a CS Capability Expert, you will be the point of contact for the ASML...

  • Freelance Application Support Engineer

    2 weken geleden

    Veldhoven, Noord-Brabant, Nederland Yacht Voltijd

    IntroductionThe ASML Development and Engineering tool environment is used by more than 8000 research and development engineers worldwide. Are you the Application Support Engineer who supports our Research and Development engineers to get most out of their state of the art CAD, development and simulation tools?Job MissionAs an application Support Engineer...

  • CS Expert

    1 maand geleden

    Veldhoven, Nederland ASML Voltijd

    Explore a challenging opportunity as a CS Expert - Functional Support Specialist with ASML, where you will be responsible for delivering exceptional functional support to our Customer Support organization and application user community. This role offers a unique blend of problem-solving and relationship-building skills, making it an ideal fit for someone who...

  • Supply Chain Planner Customer Support

    2 maanden geleden

    Veldhoven, Nederland ASML Voltijd

    **Introduction to the job**: Work in the supply chain area, the heartbeat of the operations, and manage stakeholders on a daily basis. As Supply Chain Planner for our Customer Support activities, you ensure with your operational attitude that KPI's are met in terms of material availability. Grow within the ASML Customer Supply Chain Management (CSCM)...

  • Application Support Engineer

    2 weken geleden

    Veldhoven, Nederland Yacht Voltijd

    Bedrijfsomschrijving At ASML we invent, develop and manufacture world-leading high tech lithography machines for our chip making customers. These tailor-made machines can image billions of structures in a few seconds with an accuracy of a few silicon atoms. Our headquarters are located in the heart of the Eindhoven region, also known as 'Brainport', Europe's...

  • Application Support Engineer

    2 weken geleden

    Veldhoven, Nederland Yacht Voltijd

    Bedrijfsomschrijving At ASML we invent, develop and manufacture world-leading high tech lithography machines for our chip making customers. These tailor-made machines can image billions of structures in a few seconds with an accuracy of a few silicon atoms. Our headquarters are located in the heart of the Eindhoven region, also known as 'Brainport', Europe's...

  • Application Support Engineer

    2 weken geleden

    Veldhoven, Nederland Yacht Voltijd

    BedrijfsomschrijvingAt ASML we invent, develop and manufacture world-leading high tech lithography machines for our chip making customers. These tailor-made machines can image billions of structures in a few seconds with an accuracy of a few silicon atoms. Our headquarters are located in the heart of the Eindhoven region, also known as ‘Brainport’,...

  • Freelance Application Support Engineer

    2 weken geleden

    Veldhoven, Nederland Yacht Voltijd

    IntroductionThe ASML Development and Engineering tool environment is used by more than 8000 research and development engineers worldwide. Are you the Application Support Engineer who supports our Research and Development engineers to get most out of their state of the art CAD, development and simulation tools?Job MissionAs an application Support Engineer...

  • Application Support Engineer

    2 weken geleden

    Veldhoven, Nederland Yacht Voltijd

    BedrijfsomschrijvingAt ASML we invent, develop and manufacture world-leading high tech lithography machines for our chip making customers. These tailor-made machines can image billions BedrijfsomschrijvingAt ASML we invent, develop and manufacture world-leading high tech lithography machines for our chip making customers. These tailor-made machines can image...

  • Yacht Application Support Engineer

    2 weken geleden

    Veldhoven, Nederland Yacht Voltijd

    Bedrijfsomschrijving At ASML we invent, develop and manufacture world-leading high tech lithography machines for our chip making customers. These tailor-made machines can image billions of structures in a few seconds with an accuracy of a few silicon atoms. Our headquarters are located in the heart of the Eindhoven region, also known as 'Brainport',...

  • Yacht | Application Support Engineer

    2 weken geleden

    veldhoven, Nederland Yacht Voltijd

    Bedrijfsomschrijving At ASML we invent, develop and manufacture world-leading high tech lithography machines for our chip making customers. These tailor-made machines can image billions of structures in a few seconds with an accuracy of a few silicon atoms. Our headquarters are located in the heart of the Eindhoven region, also known as ‘Brainport’,...

  • Internal Control Expert

    7 maanden geleden

    Veldhoven, Nederland ASML Voltijd

    **Introduction to the job**: ASML is further maturing its risk and control management approach and processes. ASML's size, pivotal role in the semiconductor market and continued growth in combination with increasing threats and regulatory complexity requires a mature and integrated risk management approach. Therefore, ASML works with the 3 Lines of...

  • Application Support Engineer regio Veldhoven

    2 weken geleden

    Veldhoven, Nederland Yacht Voltijd

    BedrijfsomschrijvingAt ASML we invent, develop and manufacture world-leading high tech lithography machines for our chip making customers. These tailor-made machines can image billions of structures in a few seconds with an accuracy of a few silicon atoms. Our headquarters are located in the heart of the Eindhoven region, also known as ‘Brainport’,...

  • Operational Planner

    3 maanden geleden

    Veldhoven, Nederland ASML Voltijd

    **Introduction to the job**: Would you like to be part of the beating heart of an operation and drive end to end improvements? Support and service challenging high-tech assembly processes? Do you truly enjoy being part of a motivated team in a Manufacturing warehouse environment? Then this position is a great opportunity for you. **Role and...

  • Inventory Management Planner

    7 maanden geleden

    Veldhoven, Nederland ASML Voltijd

    **Introduction to the job**: Would you like to be part of the beating heart of an operation and drive end to end improvements? Support and service challenging high-tech assembly processes? Do you truly enjoy being part of a motivated team in a Manufacturing warehouse environment? Then this position is a great opportunity for you. **Role and...

  • Process engineer new product introductions logistics

    2 maanden geleden

    Veldhoven, Nederland ASML Voltijd

    Introduction to the jobAs a process engineer new product Introductions (NPI) logistics you will make sure all logistics requirements regarding NPI are secured. You take the lead and see the big picture without missing the important details and are capable to execute complex projects and enable logistics and factories to produce new products in Volume within...

  • Service Square Support Lead

    8 maanden geleden

    Veldhoven, Nederland ASML Voltijd

    **Introduction** Founded in 1984, ASML is the world's leading provider of lithography systems for the semiconductor industry, manufacturing complex machines that are critical to the production of integrated circuits or chips. ASML has its headquarters in Veldhoven the Netherlands and has R&D and manufacturing operations in North America, Asia and the...