Account Technician

**Let’s care for tomorrow.**

**Your ambitions. Your dreams. Your tomorrow**

Whether it’s aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.

We are looking for an Account Technician, based in Rotterdam.

**Your Team**

We are committed to deliver state of the art end to end customer service, starting by capturing and processing policy information, from submissions through to billing and collection. We pride ourselves on delivering excellent customer support and operational effectiveness for our clients.

**The Impact You Will Have**

Reporting to the Regional Operations Manager UK, Benelux and Nordics and working alongside experienced Operations colleagues, you will offer a streamlined and efficient service in managing administrative tasks for underwriting, accounts, claims, credit control, and broker/client relations. You will also handle system and process updates as Allianz Commercial works to harmonize its operations, ensuring smooth transitions and accurate implementation of changes.

**Some of your specific responsibilities could include**:
- Manage accounts of low to medium complexity, reviewing source underwriting materials for completeness and escalating missing information to Underwriting (UW) as needed.- Oversee global implementation of IIPs, providing instructions to SOEs, reconciling issues, and addressing cover and wording queries with UW.- Authorize transactions in line with assigned limits.- Accurately input new and renewed business into IT systems and produce invoices, policies, certificates, and endorsements for brokers, clients, and co-insurers.- Chase and reconcile premiums, collaborating closely with Credit Control and liaising with brokers/Underwriters to ensure timely payment.- Manage daily, weekly, and monthly workflows to meet key performance indicators (KPIs) and adhere to risk management and compliance procedures.- Build effective relationships with internal/external customers and support UAT and ad-hoc tasks as required.

**What You’ll Bring to the Role**

With a first experience working in an insurance administration role, you are at ease with corporate insurance products, wordings, terms, conditions, and coverages and familiar with the policy administration life cycle. This role is a great opportunity for you to expand your international exposure and learn about a range of Lines of Business in the Corporate and Speciality sector.-
- Keen and able to develop your technical and systems knowledge, and understanding of business and insurance- You bring strong communication skills (verbal, written, and interpersonal)- Fluent in Dutch and English- Effective task planning and time management, with experience in scheduling and prioritizing tasks- Positive proactive attitude with strong team spirit- Ideally, you have experience in working in an international, corporate setting where management works from abroad.

62144 | Operations | Professional | Allianz Commercial | Full-Time | Permanent

**What’s in it for you?**

**Let’s care about everything that makes you, you**

We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

**Let’s care for your financial wellbeing**

We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

**Let’s care for your opportunities to progress**

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

**Let’s care for life’s twists and turns**

From our support for flexible working, health and wellbeing,to helping people return from career breaks with experience that nothing else can teach. We've got your back.

**Let’s care for our society and our planet**

With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

**Care to join us?**

Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks.Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises.We also cover unique risks such as offshore wind farms, infrastructure projects and film productions.Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling.Allianz Commercial helps customers