Audio-visual Digital Communications Manager

2 maanden geleden


Amsterdam, Nederland Artsen Zonder Grenzen Voltijd

**Job Brief**:
The AV-Digital FCM, in coordination with the FCC and the rest of the communications team, plays a key role to define, implement and update a dedicated digital strategy.

**MSF is an international, independent medical humanitarian organization. We are a non-profit, self-governed worldwide movement of more than 63,000 people.**

**We provide emergency medical assistance during armed conflict, natural disasters, outbreaks of deadly diseases and assist those who are excluded from healthcare. MSF delivers care based on need and when we see injustice, we speak out. We are an organization that remains impartial, knowledgeable, and effective, and this is what makes the difference between life and death.**

**People are our priority. At Médecins Sans Frontières (MSF)/ Artsen zonder Grenzen, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees.** **We encourage diverse applicants including individuals of all gender identities, ages, sexual orientations, nationalities, races, religions, beliefs, social and marital status, people with different abilities and all other diversity characteristics and how they work together.**

**MSF-Netherlands in Italy coordinates the Search and Rescue operations in the central Mediterranean which provide lifesaving activities and basic assistance operating with the Geo Barents ship.**

As of March/April 2025, MSF-Holland is looking for a:
**Audio-Visual Digital Communications Manager **(100%)**
- (ROMA office)_

Digital contents and social media are essential tools in a mission with such a high media exposure and attention. In the MSF Search and Rescue (SAR) mission, timely and accurate coverage of the operations through real-time communication tools is one of the pillars of the communication strategy. The AV-Digital FCM, in coordination with the FCC and the rest of the communications team, plays a key role to define, implement and update a dedicated digital strategy. In parallel, the AV-Digital FCM leads on and coordinates the production of digital contents, proposing innovative formats and communications initiatives.

**Main responsibilities***
- Defines and updates the digital strategy in coordination with communication team
- Manages, in coordination with the FCC, MSF Sea social media accounts (X, Bluesky and WhatsApp channel) and support of promotion of MSF content within the Operational Centres and partner sections
- Identifies digital communications opportunities, key cross cutting issues across MSF operations which are relevant to the communication strategy
- Ensures digital security and implementation of existing guidelines
- Assesses social media training needs for key staff, and organizes discussions, training activities and briefings on digital communication tools, potential and risks.
- Advises on choosing digital tools and on public positioning, according to objective, messages, and audience at local and national levels
- Produces, edits, and curates content (text, photos and videos) for MSF SAR Communications packages, in collaboration with the Communications team, in English, as well as in other languages when relevant to target specific audiences in Europe.
- Supports producing international Communications content for MSF social media channels and external media by providing AV contents (B-roll, Interviews, Documentaries, Photo Selection).
- Tracks and archives digital communications production in the MSF media database.
- Contributes to reporting, sets KPIs, carrying out analysis on achieved results and future priorities for the MSF Sea Twitter account.
- Provides guidance to MSF staff in operations on how to record and capture AV content (by camera, mobile phone or audio recorder).

**Responsibilities and Activities**

**Social Media Management**:

- Provides digital landscape assessment related to SAR mission context
- Maintains regular publication of contents on the MSF Sea social media accounts
- Produces a calendar for the production and dissemination of content on MSF Sea social media accounts
- Produces, edits and shares digital contents (text, photos, graphics and videos) in different formats in coordination with MSF digital and AV hubs and departments
- Proposes innovations for content creation and increasing social media audiences: e.g. Twitter Space talks, live Q&A, and others. Interest in developing content that utilises digital trends and new formats would be encouraged.

**Community Building and Management**:

- Promotes increase of social media audience, with guidance from manager and social media experts within MSF (Digital focal point, Digital Advisors)

**Monitoring**:

- Monitors performances of MSF SAR on social media using various monitoring platforms
- Provides support during a crisis/emergency in collaboration with the rest of the communications team

**Audio Visual Content Pre and Post Production**:

- Collecting all video and photo materials from the FCM aboard the ship: this



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