Community Management Coordinator

**Working for the U.S. Mission**

We offer you the chance to join a unique team where your work contributes to our Mission: maintaining and strengthening the diplomatic ties between the United States and the Netherlands. Not just in the Netherlands, but all over the world, U.S. Mission employees strive to protect and promote U.S. security, prosperity, and democratic values. United in our diversity, our motto reflects our spirit: one team, one mission Are you ready to join us?

**What you do**

As the Community Management Coordinator, you are responsible for the Mission’s digital communication through our social media and website. You develop a year-long editorial calendar to promote Mission goals and priorities with online communities in the Netherlands; you are the expert on social media engagement and tie potential audience groups to content that reflects the Mission’s priorities. You facilitate and host online conversations and you are in charge of developing innovative tools and opportunities for online engagement. As our expert on social media outreach and engagement, you guide other Public Affairs colleagues and Mission employees who engage with online communities on this topic.

To be successful in this role, you have strong online communications and analysis skills to identify and exploit opportunities to engage the Dutch public on U.S. priorities. You understand management of digital properties and online communities, including marketing and/or advocacy campaigns. You have comprehensive knowledge of both traditional and online engagement tools and programs used to convey policy in the public sphere and you have knowledge of trends in regional and international communications patterns and how they affect the Dutch communications landscape.

You have strong analytic skills to identify target audiences, understand their sensitivities, and identify the best strategic content, format, and delivery means to influence them in support of U.S. policy objectives. You have excellent customer relations skills, interpersonal cross-cultural communication skills, and are able to engage the full range of Dutch priority audience groups through online engagement. Strong organizational skills are important in this role to manage multiple engagement platforms at the same time and actively engage with the public simultaneously on those platforms.

You are able to manage projects such as marketing, information or advocacy campaigns, including associated project budgets, schedules, and daily operations to produce, adapt, and disseminate time-sensitive content, and you have experience with creating and using photo and video sharing sites, podcasts, video and other digital products.

**What we ask (mínimal requirements to apply)**
- A minimum of three years of progressively responsible experience in a multilingual, multicultural or multinational organization is required. Market research and audience analysis, and design and execution of online campaigns must have been significant components of the job. You must have experience managing digital properties, including direct online interaction with the public, and content creation in multimedia and traditional formats.
- A bachelor’s degree in communications, business, marketing or local equivalent
- Fluent English and Dutch (speaking/reading/writing)
- You must be available to travel throughout the Netherlands to develop professional contacts and create content and be available, with prior notification, to support activities on evenings and weekends.

NB: this vacancy is advertised with substitution of experience for education. For the substitution, the requirements are:

- A minimum of five years of progressively responsible experience in a multilingual, multicultural or multinational organization is required. Market research and audience analysis, and design and execution of online campaigns must have been significant components of the job. You must have experience managing digital properties, including direct online interaction with the public, and content creation in multimedia and traditional formats.
- Completion of at least two years of college/university studies (no specific field required).
- Fluent English and Dutch (speaking/reading/writing)
- You must be available to travel throughout the Netherlands to develop professional contacts and create content and be available, with prior notification, to support activities on evenings and weekends.

All applicants under consideration will be required to pass security certification and may be required to obtain a Certificate of Conduct for Natural Persons (VOG) from the Ministry of Safety and Justice of the Netherlands.

**What we offer**
- Annual salary of € 55,180 - € 77,250
- 8.33 % End of year bonus (13th month)
- 8.2% Holiday bonus
- 3.67% Duty-free days bonus
- U.S. and Dutch public holidays (approximately 18 days per year)
- Minimum 23 days of paid annual leave per year
- One-year contract which will be