Regional Facilities Manager

1 maand geleden

Eindhoven, Nederland JLL Voltijd

JLL supports the Whole You, personally and professionally.
The Regional Facilities Manager (RFM) will oversee day to day FM activity at our global Health Tech client’s sites supporting the EMEA Account Director and leading a team to ensure in scope JLL IFM contract delivery is achieved. With >400.000 m2 of sites (including Production, R&D, Office), the RFM will be the key point of contact for key stakeholders and is responsible for assisting in all aspects of client and tenant satisfaction, contract delivery, management of all hard and soft services, financial management and leading the JLL team where applicable. This is an excellent opportunity for an experienced facilities professional with a strong background in key stakeholder management and experience in both soft and hard services.
**Core Competencies**:
Promoting high level of satisfaction among client users by promptly responding to their service requirements.
Demonstrates leadership, gives direction and mentors the JLL team on site to promote engagement and excellency in customer service and delivery
Ensures compliance with JLL and client best practice, policies and procedures including statutory compliance, Quality and EHS compliance.
Acts as go-to person in relation to all regional facilities/project/crisis management activities on site ensuring timely solutions and identification and removal of potential roadblocks
Develops a close working relationship with Client Key Stakeholders, Landlord, and all of the FM vendors to ensure that they fully understand the Client culture and become partners in delivering a high-quality service
Responsible for reviewing of H&S documentation and working closely with the Health & Safety Manager
Proactively manages spend and budget locally in line with JLL policies and procedures and work with the Account Finance Manager to prepare the final budget documentation/plans and administer the works to ensure budget compliance.
**Personal Competencies, Attributes & Knowledge**:
Analytical thinking with complex problem-solving abilities
Team player with excellent management and communication skills
Experienced in the management of integrated FM services, including engineering services on Manufacturing, R&D and office locations.
Able to build and maintain strong client relationships
Experienced in delivering technical services for a technology, pharmaceutical or similar client and must fit well culturally into a demanding and fast based environment
Experienced in financial management and budgeting while identifying cost savings/avoidance
Excellent communicator including presentation and negotiation skills
Able to manage multiple projects and priorities
Able to network at all levels within the organization
Flexible and adaptable to changing business requirements is a perquisite for this role
Able to display initiative, confidence and professionalism in all dealings
Prepared to be on call, travel and work out of normal working hours where applicable
Experienced delivering combined services facilities management contract in a client site
Driven to meet deadlines, manage time effectively and work in a pressurized fast paced environment.
**Experience & Qualifications**:
Degree qualified (Bachelor/Master), preferably in facilities operations, property or engineering
Recognized EH&S qualification
5+ years experience working in the IFM industry
**Language proficiency**: Fluent (written and spoken) in Dutch & English. German preferred.
LI-WM1
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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