Commercial Lead for Digital Business Bank Netherlands
1 week geleden
**Commercial Lead for Digital Business Bank Netherlands**:
**Job ID**:R0359688
**Full/Part-Time**:Full-time
**Regular/Temporary**:Regular
**Listed**:2024-12-17
**Location**:Amsterdam
**Position Overview**:
**About us**
We are a leading European traditional bank with a fast-growing digital business banking proposition, dedicated to empowering business clients in our home market Germany and other European markets. Our mission is to simplify banking for business owners, enabling them to focus on their growth. We are expanding our digital business banking for small business clients to the Netherlands, under a new digital challenger brand, combining cutting-edge technology with tailored financial services which are developed and backed by the parent bank. This venture combines the agility and innovation of a digital business bank with the trust, stability, and resources of an established financial institution.
As our Commercial Lead for Netherlands, you will play a crucial role in shaping the market entry in this segment and executing our commercial strategy, ensuring our products resonate with our target market and driving business growth.
**Role overview**
As the Commercial Lead you will spearhead the development and execution of commercial strategies aimed at attracting small business clients in the Netherlands. You will work closely with the parent bank, global and local product teams and you will lead digital marketing, business development and a local customer support team. In this role, you will create and implement go-to-market strategies, and ensure our offerings align with the demands of small business clients. You will be responsible for growing the customer base, maximizing revenue opportunities, and ensuring the bank’s continued profitable growth in this attractive client segment, supporting also further market entries into other European countries.
**Role**
- Develop and execute commercial strategies to drive customer acquisition, retention, and revenue growth among small business clients.
- Lead market research and competitor analysis to identify opportunities, trends, and gaps in the market.
- Collaborate with global and local product teams and tech development teams to ensure our banking solutions are tailored to the needs of small businesses and align with local market demand.
- Lead and manage local business development and marketing activities as well as a customer support team, ensuring alignment with commercial objectives and driving performance.
- Establish and own key commercial partnerships, identifying and managing relationships that will expand our offering and customer reach.
- Monitor performance metrics (customer acquisition, churn, revenue growth, etc.), adjusting strategies to optimize outcomes.
- Develop pricing models and strategies that align with business objectives and meet customer needs.
- Present commercial insights and reports to senior leadership, guiding data-driven decision-making.
- Act as a brand ambassador, representing the bank at industry events, conferences, and with key stakeholders.
**Skills**
- Proven experience in a commercial leadership role (5+ years), ideally within fintech, digital banking, or B2B services for small enterprises.
- Track record in strategy development in banking, market expansion and implementation of complex strategic transformation and change programs.
- Strong understanding of the SME banking and financial services landscape in the Netherlands
- Strategic mindset with the ability to develop and execute commercial plans that drive tangible business results.
- Data-driven decision-making skills, with the ability to interpret key performance metrics and market insights.
- Leadership experience, with a track record of managing high-performing sales or commercial teams.
- Strong communication and negotiation skills, with the ability to build relationships with internal stakeholders, customers, and partners.
- Experience with customer segmentation, product positioning, and pricing strategies.
- Tech-savvy with familiarity in digital banking trends, small business ecosystems, and online financial services.
- Very structured way of working with a high willingness to develop and implement topics yourself
- Proactive and entrepreneurial mindset, and comfortable working in structures of a large traditional bank
- Business fluent in Dutch and English, both written and verbal
**Wellbeing and Benefits**
- A dynamic work environment within a fast-growing digital banking division
- The opportunity to shape the future of banking for small corps in the Netherlands
- Competitive salary and benefits package of a large European bank
- Flexible working arrangements and the possibility of hybrid work (2 days working from home a week)
- A supportive and innovative team culture that values growth, collaboration, and creativity
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking c
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