Salesforce Service Architect

2 weken geleden

Maastricht, Nederland Mercedes-Benz Customer Assistance Center Maastricht Voltijd

Recruiter

**Marie-Claire Scharis**

Company Information

Function Description
- The main responsibility of the Salesforce Service Architect is to ensure an effective and reliable architecture of the CRM Ecosystem to improve the effectiveness and efficiency of the business processes. The service architect will be part of the Architecture Community of Practice and will be responsible to design and maintain the technical architecture of the global Salesforce implementation, supporting its development and operations. This role will work closely with the Agile team(s) to lead or guide the design and implementation to follow the intended program architect. With this in mind, the service architect keeps the program architect as one of her/his main stakeholders, ensuring the emergent design goes along with the overall planning made for the program. The service/team architect will also participate actively in all SAFe events, supporting the team where needed.

Your role involves:

- Leading design and build initiatives within an Agile framework, turning backlogged features and user stories into reality.
- Driving architecture, from concept to deployment, in collaboration with program and enterprise architects.
- Conducting proof of concepts and feasibility studies to explore innovative solutions.
- Fostering communication with stakeholders and ensuring the transfer of knowledge within the team.
- Addressing operational issues and contributing to disaster recovery efforts.
- Providing technical assessments and high-level estimations.
- Guiding the integration of new systems and solutions.
- Mentoring within the SAFe framework to uphold architectural integrity and coherence.
- Upholding Mercedes-Benz's stringent Security & Compliance standards.

Job Requirements

What we're looking for:

- A degree in higher education and 2-5 years of experience as a Salesforce architect or technical lead.
- Proficiency in code review, integration design, event-driven architecture, and data modeling.
- Excellent communication skills with fluency in English (German is a plus).
- A willingness to engage in hands-on coding, configuration, or debugging.
- Analytical prowess and a passion for design thinking.
- A strong interest in cutting-edge technology and working on groundbreaking projects.

Technical expertise required:

- In-depth knowledge of the Salesforce platform, Service Cloud, integration, data management, customization, and the Lightning platform.
- A solid understanding of security and compliance.
- Experience in agile methodologies, including Scrum, SAFe, and DevOps.

Compensation

**What do we offer?**

You will join a multicultural, innovative, and informal international working environment with interesting conditions, both primary and secondary:

- A full-time year contract
- The salary range (SG G) for a full-time position (40 hours) is between €4500;
- and €7000;
- gross per month depending on experience
- We work hybrid. This means that we combine working at the office and home
- 25 vacation days
- Holiday allowance: 8% of annual salary
- Competitive performance-based salary growth
- Company result oriented bonuses
- Transportation plan: free bike every 3 years, free public transport, or contribution to fuel costs
- Collective health insurance at discounted rates
- Non-contributory Pension plan
- If applicable, we offer a comprehensive relocation package

Contact Info

**Recruitment process and additional information**:

  • Digital Solution Architect

    3 weken geleden

    Maastricht, Limburg, Nederland dsm-firmenich Voltijd

    Digital Solution Architect - Product Domain Maastricht, Netherlands Hybrid Join the digital architecture team of dsm-firmenich, where we don't just see the future - we create it. As a Digital Solution Architect, you'll be a vital part of our diverse digital workforce, driving the development of strategic plans that encompass people, processes, technology,...

  • Digital Solution Architect

    3 weken geleden

    Maastricht, Limburg, Nederland dsm-firmenich Voltijd

    Digital Solution Architect - Product Domain Maastricht, Netherlands Hybrid Join the digital architecture team of dsm-firmenich, where we don't just see the future - we create it. As a Digital Solution Architect, you'll be a vital part of our diverse digital workforce, driving the development of strategic plans that encompass people, processes, technology,...

  • Digital Solution Architect

    3 weken geleden

    Maastricht, Nederland DSM Voltijd

    Digital Solution Architect - Product Domain Maastricht, Netherlands Hybrid Join the digital architecture team of dsm-firmenich, where we don't just see the future - we create it. As a Digital Solution Architect, you'll be a vital part of our diverse digital workforce, driving the development of strategic plans that encompass people, processes, technology,...

  • Digital Solution Architect

    3 weken geleden

    Maastricht, Nederland DSM Voltijd

    Digital Solution Architect - Product Domain Maastricht, Netherlands Hybrid Join the digital architecture team of dsm-firmenich, where we don't just see the future - we create it. As a Digital Solution Architect, you'll be a vital part of our diverse digital workforce, driving the development of strategic plans that encompass people, processes,...

  • Business Process Analyst

    1 maand geleden

    Maastricht, Nederland Boston Scientific Voltijd

    About the role: The Business Process Analyst is responsible for supporting the Global Capital Equipment Technical Services (CETS) team at Boston Scientific with a unique opportunity to be directly part of a transformation initiative that will redefine the systems, process and customer experience around the commercialization and servicing of Capital...

  • Business Process Analyst

    3 weken geleden

    Maastricht, Nederland Boston Scientific Voltijd

    About the role: The Business Process Analyst is responsible for supporting the Global Capital Equipment Technical Services (CETS) team at Boston Scientific with a unique opportunity to be directly part of a transformation initiative that will redefine the systems, process and customer experience around the commercialization and servicing of Capital...

  • Business Process Analyst

    6 dagen geleden

    Maastricht, Limburg, Nederland Boston Scientific Voltijd

    About the role: The Business Process Analyst is responsible for supporting the Global Capital Equipment Technical Services (CETS) team at Boston Scientific with a unique opportunity to be directly part of a transformation initiative that will redefine the systems, process and customer experience around the commercialization and servicing of Capital...

  • Digital Solution Architect

    3 weken geleden

    Maastricht, Nederland dsm-firmenich Voltijd

    Digital Solution Architect - Product Domain Maastricht, Netherlands Hybrid Join the digital architecture team of dsm-firmenich, where we don't just see the future - we create it. As a Digital Solution Architect, you'll be a vital part of our diverse digital workforce, driving the development of strategic plans that encompass people, processes,...

  • Digital Solution Architect

    3 weken geleden

    Maastricht, Nederland dsm-firmenich Voltijd

    Digital Solution Architect - Product Domain Maastricht, Netherlands Hybrid Join the digital architecture team of dsm-firmenich, where we don't just see the future - we create it. As a Digital Solution Architect, you'll be a vital part of our diverse digital workforce, driving the development of strategic plans that encompass people, processes,...

  • Specialist Services Administrator

    6 dagen geleden

    Maastricht, Limburg, Nederland RBC Engineering Support B.V. Voltijd

    Job Title: Customer Service Representative Company: Logistics Plus Answering inquiries by phone and email in Dutch and English. Handling basic transport arrangements for deliveries in the Netherlands. Collaborating effectively with partners for seamless operations. Responsibilities: Maintaining accurate records and documentation using CRM tools. ...

  • Business Process Analyst

    3 weken geleden

    Maastricht, Nederland Boston Scientific Voltijd

        Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools,...

  • Business Process Analyst

    4 weken geleden

    Maastricht, Nederland Boston Scientific Voltijd

        Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools,...

  • Business Process Analyst

    4 weken geleden

    Maastricht, Nederland Boston Scientific Voltijd

      Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and...

  • Business Process Analyst

    3 weken geleden

    Maastricht, Nederland Boston Scientific Voltijd

      Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and...

  • Business Process Analyst

    4 weken geleden

    Maastricht, Nederland Boston Scientific Gruppe Voltijd

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Business Process Analyst - Capital Equipment/ SAP Onsite Location(s): Maastricht, LI, NL Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we’ll give you the opportunity to harness...

  • Business Process Analyst

    6 dagen geleden

    Maastricht, Limburg, Nederland Boston Scientific Gruppe Voltijd

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Business Process Analyst - Capital Equipment/ SAP Onsite Location(s): Maastricht, LI, NL Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all...