Office Manager/customer Service Representative

4 maanden geleden

Maastricht, Nederland Berlitz Schools of Languages B.V. Voltijd

**De functie**:
Als **Office Manager/ Customer Service Representative** ben je het gezicht van Berlitz Maastricht. Je bent verantwoordelijk voor de planning van de taaltrainingen van cursisten en schept orde in complexe planningsverzoeken.

Je bent in staat meerdere ballen in de lucht te houden en houdt van contact met mensen. Je ontvangt cursisten en docenten op de vestiging en staat voor hen klaar met vragen. Je werkt nauw samen met de sales medewerker op de vestiging Maastricht en de collega's van het CSR team in Amsterdam, Den Haag en Rotterdam. Vanwege het internationale karakter van cursisten, docenten en ook collega's in het team communiceer je veel in het Engels.

**Over Berlitz**
Berlitz Schools of Languages is met meer dan 145 jaar ervaring het langst bestaande internationale taalopleidingsinstituut ter wereld. Wereldwijd biedt Berlitz taaltrainingen, interculturele trainingen en business seminars aan zakenmensen, expats en hun partners maar ook particulieren. In Nederland zijn er 4 talencentra waar trainingen plaats vinden: Amsterdam, Den Haag, Rotterdam en Maastricht.

De organisatie van Berlitz Nederland is plat en de lijnen zijn kort. Berlitz Nederland is volop in verandering door implementatie van nieuwe systemen en processen.

**Functie-eisen**
- Klantgerichte instelling, gevoel voor excellente service, representatieve uitstraling, en proactieve aanpak
- Opleiding tenminste MBO 4 mét werkervaring of HBO/WO (starter)
- Ervaring met of competent in planning, officemanagement, administratie en/of receptietaken
- Professionele communicatievaardigheden in de Nederlandse en Engelse taal, Andere talen zijn mooi meegenomen in deze functie
- Snel in het eigen maken van verschillende software en handig met diverse computersystemen (Microsoft Office: Outlook, Excel, Word, Salesforce, etc.)
- Kennis van de zakelijke markt in Maastricht en omgeving is een pré
- Woonachtig in de regio Maastricht
- **Wat wij je bieden**:_
- Een part time of fulll time dienstverband tussen de 28 en 36uur per week. De uren worden idealiter 5 dagen per week in de ochtend tm middag ingevuld maar hierover kunnen we in overleg.
- Een persoonlijk betrokken team van enthousiaste collega’s, en gezellige werksfeer
- De mogelijkheid tot doorgroei binnen een organisatie in ontwikkeling

Soort dienstverband: Fulltime, Parttime

Verwacht aantal uur: 30 per week

Aanvullende vergoedingen:

- Vakantiegeld

Arbeidsvoorwaarden:

- Collectieve zorgverzekering
- Mogelijkheid tot promotie
- Personeelskorting
- Reiskostenvergoeding
- Taaltraining aangeboden

Werkschema:

- Dagdienst
- ma-vr

Ervaring:

- Klantenservice: 1 jaar (Gewenst)

Taal:

- Nederlands (Vereist)
- Engels (Vereist)

Toestemming om te werken:

- Nederland (Vereist)

Werklocatie: Fysiek

Deadline sollicitaties: 13-09-2024

  • Customer Service Representative Customer Service

    3 weken geleden

    Maastricht, Nederland Mercedes-Benz Customer Assistance Center Maastricht Voltijd

    Recruiter **Francine Mckay** Company Information We are the Mercedes-Benz Customer Assistance Centre (CAC) Maastricht. Years of experience and our strong focus on customer centricity has given us expertise to steer and develop global customer contact centres (CCC) around the world. We belong to the Mercedes-Benz Global Customer Service & Parts division...

  • Customer Service Representative Customer Advocacy Team French

    2 weken geleden

    Maastricht, Nederland Mercedes-Benz Customer Assistance Center Maastricht Voltijd

    Recruiter **Francine Mckay** Company Information We are the Mercedes-Benz Customer Assistance Center Maastricht. Years of experience and our strong focus on customer centricity has given us expertise to steer and develop global Customer Contact Centers (CCC) around the world. We belong to the Mercedes-Benz Global Customer Service & Parts division and...

  • Customer Service Representative

    4 maanden geleden

    Maastricht, Nederland Milliken and Company Voltijd

    For our European customer service office of our Polartec brand, located in Maastricht, we are looking for a customer service representative to join our team. As a Customer Service Representative you are responsible for the order processing for our international clients and give administrative and sales support to the customer service and sales team. You are...

  • Customer Service Representative

    4 maanden geleden

    Maastricht, Nederland Milliken and Company Voltijd

    For our European customer service office of our Polartec brand, located in Maastricht, we are looking for a customer service representative to join our team.As a Customer Service Representative you are responsible for the order processing for our international clients and give administrative and sales support to the customer service and sales team.  You...

  • Customer Service Representative 24hr Roadside Assistance Team Italian

    5 dagen geleden

    Maastricht, Nederland Mercedes-Benz Customer Assistance Center Maastricht Voltijd

    Recruiter **Francine Mckay** Company Information We are the Mercedes-Benz Customer Assistance Center (CAC) Maastricht. Years of experience and our strong focus on customer centricity has given us expertise to steer and develop global Customer Contact Centers (CCC) around the world. We belong to the Mercedes-Benz Global Customer Service & Parts division...

  • Customer Service Representative

    6 maanden geleden

    Maastricht Airport, Nederland DSV Voltijd

    Time Type: Full Time Move forward as a Customer Service Representative at DSV in Maastricht-AirportAre you looking for a challenge with responsibility and room for your own creativity? Do you possess the right administrative and planning technical knowledge and a high level of customer responsibility? You get it doneAs a customer service representative, you...

  • Customer Service Representative

    6 maanden geleden

    Maastricht Aachen Airport, Nederland Flexibility Limburg Voltijd

    As a **Customer Service Representative (distributor account specialist)** you are responsible for providing customer service support to distributors and Sales Representatives, ensuring that the customer needs are met or exceeded. The company is a rapidly growing global leader in the medical devices industry located near Maastricht - Airport. **Tasks and...

  • Customer Service Representative

    6 maanden geleden

    Maastricht, Nederland SD Worx Voltijd

    Ben jij op zoek naar een veelzijdige en uitdagende baan waarbij je werkt een optimale klantbeleving? Lees dan snel verder!Fenzi AGT is een expert in het creëren van glasverfpasta's en geleidende inkten, speciaal ontworpen voor de glas- en keramiekindustrie. Hun producten zijn verweven in de alledaagse objecten die je dagelijks tegenkomt. Van auto's tot...

  • Customer Service Ambassador in Europe

    1 maand geleden

    Maastricht, Limburg, Nederland Mercedes-Benz Customer Assistance Center Maastricht Voltijd

    About UsThe Mercedes-Benz Customer Assistance Center Maastricht is a global hub for customer-centric excellence. As a team player, you will be part of an international community that drives innovation and quality in customer service.OverviewWe are seeking an Italian-language Customer Service Representative to join our dynamic team in Maastricht. This role...

  • Customer Success Representative

    2 weken geleden

    Maastricht, Nederland Mollie Voltijd

    **At Mollie, we have an exciting opportunity for you to join our Customer Success team and contribute to the growth and retention of our customer base. Are you the proactive and motivated Customer Success Representative we're looking for?** **Your opportunity** The mission of our Customer Success team is to support our customers' success through a...

  • Logistic Representative

    2 maanden geleden

    Maastricht, Nederland Mercedes-Benz Customer Assistance Center Maastricht Voltijd

    Recruiter **Cristina Lopez Perez** Company Information We are the Mercedes-Benz Customer Assistance Center Maastricht. Years of experience and our strong focus on customer centricity has given us expertise to steer and develop global Customer Contact Centers (CCC) around the world. We belong to the Mercedes-Benz Global Customer Service & Parts division...

  • Logistic Representative

    3 maanden geleden

    Maastricht, Nederland Mercedes-Benz Customer Assistance Center Maastricht Voltijd

    Recruiter **Cristina Lopez Perez** Company Information We are the Mercedes-Benz Customer Assistance Center Maastricht. Years of experience and our strong focus on customer centricity has given us expertise to steer and develop global Customer Contact Centers (CCC) around the world. We belong to the Mercedes-Benz Global Customer Service & Parts division...

  • German Customer Service Representative Position in Maastricht

    1 maand geleden

    Maastricht, Limburg, Nederland Bayer Voltijd

    Company Overview:Bayer is a leading global healthcare company with a strong presence in the medical imaging industry. Our Radiology business unit is dedicated to providing innovative products and tools that enhance medical images and increase diagnostic confidence.Salary and Benefits:The gross monthly salary for this position is between €2900 and €3100,...

  • Logistic Representative Dealer Parts Support German

    2 maanden geleden

    Maastricht, Nederland Mercedes-Benz Customer Assistance Center Maastricht Voltijd

    Recruiter **Cristina Lopez Perez** Company Information We are the Mercedes-Benz Customer Assistance Center Maastricht. Years of experience and our strong focus on customer centricity has given us expertise to steer and develop global Customer Contact Centers (CCC) around the world. We belong to the Mercedes-Benz Global Customer Service & Parts division...

  • Customer Service Representative

    1 maand geleden

    Maastricht, Nederland Randstad Nederland Voltijd

    With an international team of more than 1000 colleagues, Mercedes-Benz Customer Assistance Center creates the ultimate customer experience, not only for motorists, but also to support retail and logistics companies. The head office of Mercedes-Benz Customer Assistance Center is located in Maastricht

  • Customer Experience Specialist

    4 weken geleden

    Maastricht, Limburg, Nederland Randstad Nederland Voltijd

    About UsRandstad Nederland is a leading provider of HR services, and our Mercedes-Benz Customer Assistance Center is a key part of our operations.Job SummaryWe are seeking a highly skilled Senior Customer Service Representative to join our team in Maastricht. The successful candidate will be responsible for delivering exceptional customer experiences across...

  • Customer Service Agent Lynk

    4 maanden geleden

    Maastricht, Nederland Lynk & Co Customer Engagement Operation B.V. Voltijd

    **Functieomschrijving** Are you someone who knows how to make other people feel at ease? Whether it’s providing information, support and service to customers and clients. Going above-and-beyond for customers to create winning experiences. You love to do it. If that’s the case we have a job opportunity that might be exactly what you’re looking for!...

  • Customer Service Representative

    4 weken geleden

    Maastricht, Limburg, Nederland Nordson Voltijd

    Nordson is seeking a skilled Customer Service Employee to join their team in Maastricht.

  • Customer Service Representative

    1 maand geleden

    MAASTRICHT, Limburg, Limburg, Nederland Randstad Nederland Voltijd

    With an international team of more than 1000 colleagues, Mercedes-Benz Customer Assistance Center creates the ultimate customer experience, not only for motorists, but also to support retail and logistics companies. The head office of Mercedes-Benz Customer Assistance Center is located in Maastricht

  • Sales Development Representative

    3 maanden geleden

    Maastricht, Nederland Mollie Voltijd

    Mollie is on an exciting journey. Our mission is to become the most loved payment service provider. Mollie is a leading Payment Service Provider (PSP) in Europe that offers innovative payment processing solutions to businesses of all sizes. We empower our clients to grow their businesses by providing secure, fast, and reliable payment services. Our team is...