IT Delivery Director

2 dagen geleden

Zaandam, Nederland Ahold Delhaize Voltijd

- ZaandamBachelorTechnologyBachelorGlobal Support OfficeThe NetherlandsWhat do we offer?
- To be courageous
To live wholeheartedly
To keep growing

What do you bring?
- True tech-savvy
Inspiring leadership
Business awareness

Why Ahold Delhaize
- Huge Impact
Work with fun and smart colleagues
(Inter)national growth opportunities
Go straight to:
Make a choice- How you can
make a difference.

**Overview**

The Ahold Delhaize Group IT works in a highly complex and highly matrixed environment, with members in global and local IT teams. Since the merger of Ahold and Delhaize in 2016, it is the ambition of AD Group Technology to leverage the scale of Ahold Delhaize to drive value for the organization; on one hand to drive down costs while on the other hand to receive R&D focus from vendors like Microsoft, Google, SAP to drive transformation for the business. Our team ensures OpCo-IT and business customers are satisfied through reliable global IT services/products, on-time delivery of additional/new functionality all while meeting financial targets for our stakeholders. The Global Delivery Leader needs to have an entrepreneurial approach to delivery.

Since the merger, we have focused on building and maturing its capabilities on the most critical ITIL processes with specific focus on leveraging the scale (to so-called Sandwich Model) and limited focus on its customers. In this new organizational set-up, each value stream is aimed to create more focus on leveraging the scale, customer satisfaction and clearer accountability. Each value stream is focused to strategically leverage more scaling advantages via more customer focus and clear accountability for the performance of the entire value stream while protecting Technology standards and driving value for money. This role will report within a business platform team and will have responsibility to create and execute a mid-term tactical domain to achieve the goals on strategic, customer satisfaction, financial, service performance and HR objectives, for a defined set of Global IT products within the platform. This role will define smart objectives and ambitious targets across all regions (US, Europe, AD Group) as well as being responsible to deliver input from the specific domain to support the Value stream leader with defining and shaping the technology strategy, ambition, and framework for the function across all regions (US, Europe, AD Group).

Partners with the Business Process owners within the Domain (ie. Supply Chain) Business Area to understand the domain strategy and develops the IM strategic roadmap to support the Business strategy. Ensures that the systems, information, and technology portfolios within the assigned domain provide high quality, low-cost operating services while supporting the Domain Strategy. This position is the primary contact of the IM organization with the Business, acting as a strategic consultant to provide consulting support to business management on ing technology to business opportunities, as well as coordinating, planning and implementing of cross-functional solutions. Liaison to ensure the Domain needs and agendas are fulfilled through IM and its service providers. Responsible to ensure comprehensive business cases are developed engaging all IM internal functions and 3rd party service providers. The position leads the IM function operates as a change agent and must have excellent impact and influence skills.

**Your Duties and Responsibilities**:
**1. Provide strategic lT leadership within functional departments in partnership with Business leaders and IT managers.**
- Oversees the solution architecture, development and implementation of multiple, complex, corporate-wide systems and deploys solutions that are in alignment and support the AUSA Retail Strategy & IM Roadmap for assigned domain.
- Organizes, directs, and executes the planning, analysis, selection/development, implementation, and operation support of business information systems, processes and needs to support the AUSA Retail Strategy & IM Roadmap for assigned domain.
- Develops and maintains complete and accurate understanding of how the assigned domain area conducts its business.
- Maintains detailed knowledge of the domain's current technology and infrastructure. Coordinates with the Business and IM community on strategic initiatives.
- Ensures requirements are properly defined for each business solution, that the requirements are developed in concert with and agreed upon by the Business partners, and the solution delivers the agreed upon benefits.

**2. Continuously improve the Application Development and support processes**
- Understands the retail industry and technology trends and directs and recommends technology improvements to deliver business value.
- Understands business processes and provides consulting services to assigned domain's internal business groups aligning process improvement and information management initiatives designed to improve their busin

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