Customer Service Officer

3 weken geleden

Lelystad, Nederland GXO Logistics Voltijd

Are you a professional who thrives on the energy and ambition of a dynamic environment, yet values the stability of a large multinational company? Do you want to be part of something new and exciting, with a company that actively supports your career advancement? If so, we have the perfect opportunity for you

At our expanding site in Lelystad, where we partner with a renowned Global Fashion brand, we are looking for a driven **Customer Service Officer** to join our Quality Control department. This is your chance to contribute to something special while propelling your career forward Join us and take your career to the next level

**What you do on a typical day**
- Check all garments, inspecting reworks in terms of ironing, steaming, and sewing
- Running tests, examine if the product meets the necessary requirements for distribution
- Choosing the best ironing option together with the department and reporting any kind of incident related to quality issues
- Manage and resolve quality incidents (contact the clients quality control team in headquarters in). Sample’s control
- Checking the quality and right finish of the têxtile after ironing, sewing, and steaming
- Requests for goods measurements
- Defining parameters for the samples received on the workshops from the suppliers
- Checking the ironing of articles and contact with the ironing workshops to find solutions and advise on the most suitable type of ironing for the garment
- Training on new finishes, quality, and parameters

**What you need to succeed at GXO**
- You have Textile Knowledge of tailoring and garments treatment with different types of ironing on Industrial scale
- You are fluent in English and have excellent verbal and written communication skills
- Knowledge of Spanish would be an advantage
- You have availability to work in shifts
- You have an EU driving license
- You are committed to deliver high quality work and you have a professional critical attitude
- You are self-driven, result-oriented and like to work pro-actively
- You have Knowledge of Microsoft office and Excel

**What we offer you**
- Besides a competitive salary and a function with a lot of responsibilities and variety, we will assure you that not a single day is the same
- A dynamic and growing organization, with lots of space for personal input and development
- A highly motivated team on site with ambitions to grow and improve every single day
- A pleasant working atmosphere on site and in your department

**Unlock the potential of your future**

**Your work environment**

Working at GXO Logistics means working in a dynamic and international organization. A fascinating environment with plenty of room for personal input and development. Employees at GXO Logistics oversee their own success. Whatever your position at GXO Logistics, you will face new challenges every day, which will enable you to develop optimally. We support you in your development, so that you can contribute to the entrepreneurship of our organisation.

GXO Logistics offers advanced supply chain solutions for the world's most successful companies in many industries, like e-commerce, food & retail and industrial multinationals. In the BeNe region (The Netherlands and Belgium) GXO BeNe operates from +30 different locations with its headquarters in Eindhoven (NL).

**Want to know more about GXO Logistics?**

**In short, this is the next place you want to work**

**Interested?**

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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